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- package service
- import (
- quitl "app.yhyue.com/moapp/jybase/common"
- util "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/entity"
- . "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/init"
- "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/messagecenter"
- "database/sql"
- "fmt"
- "log"
- "time"
- )
- type MessaggeService struct{}
- func (b MessaggeService) Table() string {
- return "socialize_message_mailbox"
- }
- func (b MessaggeService) Count(newUserId, userType, entUserId int64) (count int, err error) {
- v := make([]interface{}, 0)
- sqlStr := "select count(id) from socialize_message_mailbox where own_id=? and isread=0"
- if userType == 1 {
- sqlStr = "select count(b.id) from socialize_chat_session a left join socialize_message_mailbox b ON a.id=b.own_id where b.type=5 and a.customer_service_id=? and b.isread=0 and own_type = 1 order by create_time"
- v = append(v, entUserId)
- } else {
- sqlStr = "select count(b.id) from socialize_message_mailbox b where b.own_id=? and b.isread=0 and own_type = 2 order by create_time"
- v = append(v, newUserId)
- }
- fmt.Println(sqlStr, v)
- rs := Mysql.CountBySql(sqlStr, v...)
- log.Println(rs)
- count = int(rs)
- return
- }
- func (b MessaggeService) UserList(in *messagecenter.UserReq) (data *[]map[string]interface{}, err error) {
- v := make([]interface{}, 0)
- sqlStr := ""
- if in.UserType == 2 {
- //用户最后一次信息查询
- userSql := "SELECT MAX( c.id ) as messageId FROM socialize_message_mailbox c WHERE c.own_id = ? AND c.type = 2 AND c.own_type = 2 GROUP BY ( CASE WHEN c.send_user_id > c.receive_user_id THEN CONCAT( c.send_user_id, c.receive_user_id ) WHEN c.send_user_id < c.receive_user_id THEN CONCAT( c.receive_user_id, c.send_user_id ) END ) "
- data = Mysql.SelectBySql(userSql, in.NewUserId)
- userMessageId := Inhandle(data)
- //客服最后一次信息查询
- customerSql := " SELECT max( c.id ) as messageId FROM socialize_message_mailbox c LEFT JOIN socialize_chat_session d ON IF ( c.send_user_type = 1, d.id = c.send_user_id, d.id = c.receive_user_id ) WHERE c.own_id = ? AND ( c.type = 4 OR c.type = 5 ) AND c.own_type = 2 and d.user_id=c.own_id GROUP BY d.ent_id "
- data = Mysql.SelectBySql(customerSql, in.NewUserId)
- customerMessageId := Inhandle(data)
- //用户的列表
- sqlStr = "SELECT IF ( b.nickname = '', REPLACE(b.phone,SUBSTR(b.phone,4,4),'****'), b.nickname ) AS name, b.id, e.title, b.headimg, e.type, e.link, e.content, 2 AS userType, a.create_time, a.type AS itemType, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE h.type = 2 AND h.own_id = ? AND h.own_type = 2 AND h.receive_user_id = ? and h.send_user_id=b.id AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN base_user b ON b.id = a.receive_user_id or b.id = a.send_user_id LEFT JOIN socialize_message e ON e.id = a.messag_id WHERE a.id IN ( " + userMessageId + " ) AND b.id != ? UNION ALL SELECT f.nickname AS name, b.ent_id AS id, e.title,f.headimage AS headimg, e.type, e.link, e.content, 1 AS userType, a.create_time, a.type AS itemType, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE ( h.type = 4 OR h.type = 5 ) AND h.own_id = ? AND h.own_type = 2 AND h.send_user_type = 1 and h.receive_user_id = ? AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN socialize_chat_session b ON IF ( a.send_user_type = 1, b.id = a.send_user_id, b.id = a.receive_user_id ) LEFT JOIN socialize_message e ON e.id = a.messag_id left join socialize_tenant_robot f on f.ent_id=b.ent_id WHERE a.id IN ( " + customerMessageId + " ) ORDER BY create_time DESC"
- v = append(v, in.NewUserId, in.NewUserId, in.NewUserId, in.NewUserId, in.NewUserId)
- } else {
- phoneSql := ""
- if in.Phone != "" {
- phoneSql = "and b.phone='" + in.Phone + "'"
- }
- startTimeSql := ""
- if in.StartTime != "" {
- startTimeSql = " and DATE_FORMAT(c.create_time,'%Y-%m-%d') >= '" + in.StartTime + "' "
- }
- endTimeSql := ""
- if in.EndTime != "" {
- endTimeSql = " and DATE_FORMAT(c.create_time,'%Y-%m-%d') <= '" + in.EndTime + "' "
- }
- //先获取每个用户最后聊天记录
- userSql := " SELECT MAX( c.id ) as messageId FROM socialize_message_mailbox c LEFT JOIN socialize_chat_session d ON IF ( c.send_user_type = 1, d.id = c.send_user_id, d.id = c.receive_user_id ) WHERE c.own_type = 1 AND d.customer_service_id = ? and ( c.type = 4 OR c.type = 5 ) AND d.customer_service_id !=0 " + startTimeSql + endTimeSql + " GROUP BY ( CASE WHEN c.send_user_type =2 THEN CONCAT( c.send_user_id ) WHEN c.send_user_type =1 THEN CONCAT( c.receive_user_id ) END ) "
- v = append(v, in.EntUserId)
- log.Println(userSql, v)
- data = Mysql.SelectBySql(userSql, v...)
- if data != nil {
- customerMessageId := Inhandle(data)
- //客服的用户列表
- sqlStr = "SELECT IF ( b.nickname = '', REPLACE(b.phone,SUBSTR(b.phone,4,4),'****'), b.nickname ) AS name, b.id, e.title, b.headimg, e.type, e.link, e.content, a.create_time, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE ( h.type = 4 OR h.type = 5 ) AND h.own_type = 1 AND IF ( h.send_user_type = 1, h.send_user_id = f.id, h.receive_user_id = f.id ) AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN base_user b ON IF ( a.send_user_type = 1, b.id = a.receive_user_id, b.id = a.send_user_id ) LEFT JOIN socialize_message e ON e.id = a.messag_id LEFT JOIN socialize_chat_session f ON IF ( a.send_user_type = 1, f.id = a.send_user_id, f.id = a.receive_user_id ) WHERE a.id IN (" + customerMessageId + ")" + phoneSql + " ORDER BY a.create_time DESC"
- fmt.Println(in.EntUserId)
- v = make([]interface{}, 0)
- }
- }
- if sqlStr != "" {
- fmt.Println(sqlStr, v)
- data = Mysql.SelectBySql(sqlStr, v...)
- }
- return
- }
- func (b MessaggeService) SaveMessage(in *messagecenter.MessageEntity) (errorCode int64) {
- //先插入信息表
- fool := Mysql.ExecTx("聊天信息保存", func(tx *sql.Tx) bool {
- //先插入信息表
- message := map[string]interface{}{
- "appid": in.Appid,
- "title": in.Title,
- "content": in.Content,
- "item": in.ItemType,
- "type": in.Type,
- "link": in.Link,
- "create_time": time.Now().Local().Format(util.Date_Full_Layout),
- "create_person": in.SendId,
- }
- ok := Mysql.InsertByTx(tx, "socialize_message", message)
- if ok <= 0 {
- return false
- }
- //在插入邮箱表socialize_message_mailbox
- messageMailBox := map[string]interface{}{
- "appid": in.Appid,
- "messag_id": ok,
- "type": in.ItemType,
- "create_time": time.Now().Local().Format(util.Date_Full_Layout),
- "isread": 0,
- "send_isdel": 0,
- "receive_isdel": 0,
- "iswithdraw": 0,
- }
- //系统信息处理
- if in.ItemType == 6 {
- messageMailBox = map[string]interface{}{
- "appid": in.Appid,
- "messag_id": ok,
- "type": in.ItemType,
- "create_time": time.Now().Local().Format(util.Date_Full_Layout),
- "read_time": time.Now().Local().Format(util.Date_Full_Layout),
- "isread": 1,
- "send_isdel": 0,
- "receive_isdel": 0,
- "iswithdraw": 0,
- }
- if in.OwnType == 1 {
- //用户接受系统信息
- messageMailBox["own_type"] = 2
- messageMailBox["send_user_type"] = 1
- messageMailBox["receive_user_type"] = 2
- messageMailBox["own_id"] = in.NewUserId
- messageMailBox["send_user_id"] = in.ReceiveId
- messageMailBox["receive_user_id"] = in.NewUserId
- } else {
- //客服接受系统信息
- messageMailBox["own_type"] = 1
- messageMailBox["send_user_type"] = 2
- messageMailBox["receive_user_type"] = 1
- messageMailBox["own_id"] = in.SendId
- messageMailBox["send_user_id"] = in.ReceiveId
- messageMailBox["receive_user_id"] = in.SendId
- }
- receiveOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox)
- if receiveOk == 0 {
- return false
- } else {
- return true
- }
- }
- if in.ItemType == 4 || in.ItemType == 5 {
- //客服或者机器人聊天
- if in.OwnType == 1 {
- // (用户发送)客服接受
- messageMailBox["own_type"] = 1
- messageMailBox["send_user_type"] = 2
- messageMailBox["receive_user_type"] = 1
- messageMailBox["own_id"] = in.ReceiveId
- messageMailBox["send_user_id"] = in.NewUserId
- messageMailBox["receive_user_id"] = in.ReceiveId
- } else {
- //客服发送(用户接收信息)
- messageMailBox["own_type"] = 2
- messageMailBox["send_user_type"] = 1
- messageMailBox["receive_user_type"] = 2
- messageMailBox["own_id"] = in.ReceiveId
- messageMailBox["send_user_id"] = in.SendId
- messageMailBox["receive_user_id"] = in.ReceiveId
- if in.ItemType == 4 {
- messageMailBox["receive_user_id"] = in.NewUserId
- messageMailBox["own_id"] = in.NewUserId
- }
- }
- } else {
- messageMailBox["own_type"] = 2
- messageMailBox["send_user_type"] = 2
- messageMailBox["receive_user_type"] = 2
- messageMailBox["own_id"] = in.ReceiveId
- messageMailBox["send_user_id"] = in.NewUserId
- messageMailBox["receive_user_id"] = in.ReceiveId
- }
- sendOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox)
- if sendOk == 0 {
- return false
- }
- messageMailBox = map[string]interface{}{
- "appid": in.Appid,
- "messag_id": ok,
- "type": in.ItemType,
- "create_time": time.Now().Local().Format(util.Date_Full_Layout),
- "read_time": time.Now().Local().Format(util.Date_Full_Layout),
- "isread": 1,
- "send_isdel": 0,
- "receive_isdel": 0,
- "iswithdraw": 0,
- }
- if in.ItemType == 4 || in.ItemType == 5 {
- //客服或者机器人聊天
- if in.OwnType == 1 {
- //用户发送(用户接受)
- messageMailBox["own_type"] = 2
- messageMailBox["send_user_type"] = 2
- messageMailBox["receive_user_type"] = 1
- messageMailBox["own_id"] = in.NewUserId
- messageMailBox["send_user_id"] = in.NewUserId
- messageMailBox["receive_user_id"] = in.ReceiveId
- } else {
- //客服发送信息(用户接受)
- messageMailBox["own_type"] = 1
- messageMailBox["send_user_type"] = 1
- messageMailBox["receive_user_type"] = 2
- messageMailBox["own_id"] = in.SendId
- messageMailBox["send_user_id"] = in.SendId
- messageMailBox["receive_user_id"] = in.ReceiveId
- if in.ItemType == 4 {
- messageMailBox["receive_user_id"] = in.NewUserId
- }
- }
- } else {
- messageMailBox["own_type"] = 2
- messageMailBox["send_user_type"] = 2
- messageMailBox["receive_user_type"] = 2
- messageMailBox["own_id"] = in.NewUserId
- messageMailBox["send_user_id"] = in.NewUserId
- messageMailBox["receive_user_id"] = in.ReceiveId
- }
- receiveOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox)
- if receiveOk == 0 {
- return false
- }
- return true
- })
- if fool {
- return 0
- } else {
- return 1
- }
- }
- func (b MessaggeService) FindMessage(in *messagecenter.MessageReq) (*[]map[string]interface{}, int64) {
- sqlStr := ""
- countSql := ""
- v := make([]interface{}, 0)
- countV := make([]interface{}, 0)
- lastStr := " "
- if in.LastId > 0 {
- lastStr = " and a.messag_id < " + quitl.InterfaceToStr(in.LastId)
- }
- switch in.MsgType {
- case 2: //点对点聊天
- sqlStr = "SELECT a.messag_id as messageId,b.* ,if(a.own_id = a.send_user_id,1,2) as fool FROM socialize_message_mailbox a LEFT JOIN socialize_message b on a.messag_id=b.id left join base_user c on c.id=a.send_user_id left join base_user d on d.id=a.receive_user_id where a.own_id=? and ((a.send_user_id=? and a.receive_user_id=?) or (a.send_user_id=? and a.receive_user_id=?)) and a.type=2 " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? "
- countSql = "SELECT count(b.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b on a.messag_id=b.id left join base_user c on c.id=a.send_user_id left join base_user d on d.id=a.receive_user_id where a.own_id=? and ((a.send_user_id=? and a.receive_user_id=?) or (a.send_user_id=? and a.receive_user_id=?)) and a.type=2 " + lastStr
- v = append(v, in.NewUserId, in.NewUserId, in.SendId, in.SendId, in.NewUserId, 0, in.PageSize)
- countV = append(countV, in.NewUserId, in.NewUserId, in.SendId, in.SendId, in.NewUserId)
- break
- case 4, 5, 6, 7: //客服聊天
- if in.UserType == 1 {
- //客服聊天记录查看
- sqlStr = "SELECT a.messag_id as messageId,b.*, IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool, a.send_user_type, a.type AS itemType, d.nickname AS robotName, d.headimage AS robotImg, c.customer_service_name AS setName , c.user_id FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) LEFT JOIN socialize_tenant_robot d ON c.ent_id = d.ent_id WHERE a.own_type = 1 AND c.ent_id = ? AND c.user_id = ? AND (a.type = 5 or a.type=4 or a.type=6 or a.type=7) " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? "
- v = append(v, in.EntId, in.SendId, 0, in.PageSize)
- countSql = "SELECT count(b.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) LEFT JOIN socialize_tenant_robot d ON c.ent_id = d.ent_id WHERE a.own_type = 1 AND c.ent_id = ? AND c.user_id = ? AND (a.type = 5 or a.type=4) " + lastStr
- countV = append(countV, in.EntId, in.SendId)
- } else {
- //用户聊天记录查看
- sqlStr = "SELECT a.messag_id as messageId, b.*, IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool , a.send_user_type, a.type as itemType, d.nickname as robotName, d.headimage as robotImg, c.customer_service_name as setName FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) left join socialize_tenant_robot d on c.ent_id=d.ent_id WHERE a.own_type = 2 AND c.ent_id =? AND a.own_id =? AND ( a.type = 4 OR a.type = 5 or a.type=6 or a.type=7) " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? "
- v = append(v, in.SendId, in.NewUserId, 0, in.PageSize)
- countSql = "SELECT count(a.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) left join socialize_tenant_robot d on c.ent_id=d.ent_id WHERE a.own_type = 2 AND c.ent_id =? AND a.own_id =? AND ( a.type = 4 OR a.type = 5 or a.type=6 or a.type=7) " + lastStr
- countV = append(countV, in.SendId, in.NewUserId)
- }
- break
- }
- fmt.Println(sqlStr, v)
- fmt.Println(countSql, countV)
- data := Mysql.SelectBySql(sqlStr, v...)
- count := Mysql.CountBySql(countSql, countV...)
- //自己头像处理
- if in.UserType == 2 && count > 0 {
- userData := Mysql.FindOne("base_user", map[string]interface{}{"id": in.NewUserId}, "headimg", "")
- if userData != nil {
- for key := range *data {
- (*data)[key]["ownImg"] = (*userData)["headimg"]
- }
- }
- }
- updateMap := map[string]interface{}{}
- if len(*data) > 0 {
- //未读信息修改
- switch in.MsgType {
- case 2: //点对点聊天
- updateMap = map[string]interface{}{
- "own_type": 2,
- "own_id": in.NewUserId,
- "type": 2,
- "isread": 0,
- }
- Mysql.Update("socialize_message_mailbox", updateMap, map[string]interface{}{"isread": 1, "read_time": time.Now().Local().Format(util.Date_Full_Layout)})
- break
- case 4, 5:
- if in.UserType == 1 {
- Mysql.UpdateOrDeleteBySql("UPDATE socialize_message_mailbox a SET a.isread = 1, a.read_time = now( ) WHERE a.own_type = 1 AND a.type IN ( 4, 5,6,7) AND a.isread = 0 AND a.own_id IN ( SELECT b.id FROM socialize_chat_session b WHERE b.customer_service_id=? and b.user_id=? )", in.EntUserId, in.SendId)
- } else {
- Mysql.UpdateOrDeleteBySql("UPDATE socialize_message_mailbox a SET a.isread = 1, a.read_time = now( ) WHERE a.own_type = 2 AND a.type IN ( 4, 5,6,7 ) AND a.isread = 0 AND a.own_id =?", in.NewUserId)
- }
- break
- }
- }
- return data, count
- }
- func (b MessaggeService) CreateChatSession(in *messagecenter.ChatSessionReq) (errorCode, sessionId int64) {
- fool := Mysql.ExecTx("会话新建", func(tx *sql.Tx) bool {
- chatMession := map[string]interface{}{
- "handle_status": 0,
- "start_time": time.Now().Local().Format(util.Date_Full_Layout),
- "appid": in.AppId,
- "ent_id": in.EntId,
- "customer_service_id": in.CustomerServiceId,
- "user_id": in.UserId,
- "customer_service_name": in.CustomerserviceName,
- }
- sessionId = Mysql.InsertByTx(tx, "socialize_chat_session", chatMession)
- return sessionId > 0
- })
- if fool {
- return 0, sessionId
- } else {
- return 1, sessionId
- }
- }
- func (b MessaggeService) CloseChatSession(in *messagecenter.CloseSessionReq) (errorCode int64) {
- fool := Mysql.ExecTx("关闭会话", func(tx *sql.Tx) bool {
- updateMap := map[string]interface{}{
- "id": in.SessionId,
- }
- fool := Mysql.Update("socialize_chat_session", updateMap, map[string]interface{}{"start_time": time.Now().Local().Format(util.Date_Full_Layout)})
- return fool
- })
- if fool {
- return 0
- } else {
- return 1
- }
- }
- //in数据处理
- func Inhandle(data *[]map[string]interface{}) (messId string) {
- if len(*data) == 0 {
- messId = "''"
- return
- }
- for k, m := range *data {
- if k > 0 {
- messId += `,`
- }
- messId += "'" + quitl.InterfaceToStr(m["messageId"]) + "'"
- }
- return
- }
- func (m *MessaggeService) SaveAutoReplyMsg(userType, entId, entUserId, userId int64, content, appId, nowFormat string) bool {
- return Mysql.ExecTx("保存自动回复消息", func(tx *sql.Tx) bool {
- entUserName := ""
- if entUserId > 0 {
- list := Mysql.SelectBySql(`select customer_service_name from socialize_tenant_seat where appid=? and ent_id=? and customer_service_id=?`, appId, entId, entUserId)
- if list != nil && len(*list) > 0 {
- entUserName, _ = (*list)[0]["customer_service_name"].(string)
- }
- }
- messageId := Mysql.InsertBySqlByTx(tx, `insert into socialize_message (appid,content,item,type,create_time,create_person) values (?,?,?,?,?,?)`, appId, content, 8, 1, nowFormat, "admin")
- sessionId := Mysql.InsertBySqlByTx(tx, `insert into socialize_chat_session (appid,type,ent_id,customer_service_id,customer_service_name,user_id,start_time,end_time) values (?,?,?,?,?,?,?,?)`, appId, 1, entId, entUserId, entUserName, userId, nowFormat, nowFormat)
- ok := false
- if userType == 1 {
- if Mysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, sessionId, 1, nowFormat) > 0 {
- ok = true
- }
- } else if userType == 2 {
- if Mysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, userId, 2, nowFormat) > 0 {
- ok = true
- }
- }
- return messageId > 0 && sessionId > 0 && ok
- })
- }
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