package service import ( quitl "app.yhyue.com/moapp/jybase/common" util "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/entity" . "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/init" "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/messagecenter" "database/sql" "fmt" "log" "time" ) type MessaggeService struct{} func (b MessaggeService) Table() string { return "socialize_message_mailbox" } func (b MessaggeService) Count(newUserId, userType, entUserId int64) (count int, err error) { v := make([]interface{}, 0) sqlStr := "select count(id) from socialize_message_mailbox where own_id=? and isread=0" if userType == 1 { sqlStr = "select count(b.id) from socialize_chat_session a left join socialize_message_mailbox b ON a.id=b.own_id where b.type=5 and a.customer_service_id=? and b.isread=0 and own_type = 1 order by create_time" v = append(v, entUserId) } else { sqlStr = "select count(b.id) from socialize_message_mailbox b where b.own_id=? and b.isread=0 and own_type = 2 order by create_time" v = append(v, newUserId) } fmt.Println(sqlStr, v) rs := Mysql.CountBySql(sqlStr, v...) log.Println(rs) count = int(rs) return } func (b MessaggeService) UserList(in *messagecenter.UserReq) (data *[]map[string]interface{}, err error) { v := make([]interface{}, 0) sqlStr := "" if in.UserType == 2 { //用户最后一次信息查询 userSql := "SELECT MAX( c.id ) as messageId FROM socialize_message_mailbox c WHERE c.own_id = ? AND c.type = 2 AND c.own_type = 2 GROUP BY ( CASE WHEN c.send_user_id > c.receive_user_id THEN CONCAT( c.send_user_id, c.receive_user_id ) WHEN c.send_user_id < c.receive_user_id THEN CONCAT( c.receive_user_id, c.send_user_id ) END ) " data = Mysql.SelectBySql(userSql, in.NewUserId) userMessageId := Inhandle(data) //客服最后一次信息查询 customerSql := " SELECT max( c.id ) as messageId FROM socialize_message_mailbox c LEFT JOIN socialize_chat_session d ON IF ( c.send_user_type = 1, d.id = c.send_user_id, d.id = c.receive_user_id ) WHERE c.own_id = ? AND ( c.type = 4 OR c.type = 5 ) AND c.own_type = 2 and d.user_id=c.own_id GROUP BY d.ent_id " data = Mysql.SelectBySql(customerSql, in.NewUserId) customerMessageId := Inhandle(data) //用户的列表 sqlStr = "SELECT IF ( b.nickname = '', REPLACE(b.phone,SUBSTR(b.phone,4,4),'****'), b.nickname ) AS name, b.id, e.title, b.headimg, e.type, e.link, e.content, 2 AS userType, a.create_time, a.type AS itemType, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE h.type = 2 AND h.own_id = ? AND h.own_type = 2 AND h.receive_user_id = ? and h.send_user_id=b.id AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN base_user b ON b.id = a.receive_user_id or b.id = a.send_user_id LEFT JOIN socialize_message e ON e.id = a.messag_id WHERE a.id IN ( " + userMessageId + " ) AND b.id != ? UNION ALL SELECT f.nickname AS name, b.ent_id AS id, e.title,f.headimage AS headimg, e.type, e.link, e.content, 1 AS userType, a.create_time, a.type AS itemType, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE ( h.type = 4 OR h.type = 5 ) AND h.own_id = ? AND h.own_type = 2 AND h.send_user_type = 1 and h.receive_user_id = ? AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN socialize_chat_session b ON IF ( a.send_user_type = 1, b.id = a.send_user_id, b.id = a.receive_user_id ) LEFT JOIN socialize_message e ON e.id = a.messag_id left join socialize_tenant_robot f on f.ent_id=b.ent_id WHERE a.id IN ( " + customerMessageId + " ) ORDER BY create_time DESC" v = append(v, in.NewUserId, in.NewUserId, in.NewUserId, in.NewUserId, in.NewUserId) } else { phoneSql := "" if in.Phone != "" { phoneSql = "and b.phone='" + in.Phone + "'" } startTimeSql := "" if in.StartTime != "" { startTimeSql = " and DATE_FORMAT(c.create_time,'%Y-%m-%d') >= '" + in.StartTime + "' " } endTimeSql := "" if in.EndTime != "" { endTimeSql = " and DATE_FORMAT(c.create_time,'%Y-%m-%d') <= '" + in.EndTime + "' " } //先获取每个用户最后聊天记录 userSql := " SELECT MAX( c.id ) as messageId FROM socialize_message_mailbox c LEFT JOIN socialize_chat_session d ON IF ( c.send_user_type = 1, d.id = c.send_user_id, d.id = c.receive_user_id ) WHERE c.own_type = 1 AND d.customer_service_id = ? and ( c.type = 4 OR c.type = 5 ) AND d.customer_service_id !=0 " + startTimeSql + endTimeSql + " GROUP BY ( CASE WHEN c.send_user_type =2 THEN CONCAT( c.send_user_id ) WHEN c.send_user_type =1 THEN CONCAT( c.receive_user_id ) END ) " v = append(v, in.EntUserId) log.Println(userSql, v) data = Mysql.SelectBySql(userSql, v...) if data != nil { customerMessageId := Inhandle(data) //客服的用户列表 sqlStr = "SELECT IF ( b.nickname = '', REPLACE(b.phone,SUBSTR(b.phone,4,4),'****'), b.nickname ) AS name, b.id, e.title, b.headimg, e.type, e.link, e.content, a.create_time, ( SELECT count( h.id ) FROM socialize_message_mailbox h WHERE ( h.type = 4 OR h.type = 5 ) AND h.own_type = 1 AND IF ( h.send_user_type = 1, h.send_user_id = f.id, h.receive_user_id = f.id ) AND h.isread = 0 ) AS number FROM socialize_message_mailbox a LEFT JOIN base_user b ON IF ( a.send_user_type = 1, b.id = a.receive_user_id, b.id = a.send_user_id ) LEFT JOIN socialize_message e ON e.id = a.messag_id LEFT JOIN socialize_chat_session f ON IF ( a.send_user_type = 1, f.id = a.send_user_id, f.id = a.receive_user_id ) WHERE a.id IN (" + customerMessageId + ")" + phoneSql + " ORDER BY a.create_time DESC" fmt.Println(in.EntUserId) v = make([]interface{}, 0) } } if sqlStr != "" { fmt.Println(sqlStr, v) data = Mysql.SelectBySql(sqlStr, v...) } return } func (b MessaggeService) SaveMessage(in *messagecenter.MessageEntity) (errorCode int64) { //先插入信息表 fool := Mysql.ExecTx("聊天信息保存", func(tx *sql.Tx) bool { //先插入信息表 message := map[string]interface{}{ "appid": in.Appid, "title": in.Title, "content": in.Content, "item": in.ItemType, "type": in.Type, "link": in.Link, "create_time": time.Now().Local().Format(util.Date_Full_Layout), "create_person": in.SendId, } ok := Mysql.InsertByTx(tx, "socialize_message", message) if ok <= 0 { return false } //在插入邮箱表socialize_message_mailbox messageMailBox := map[string]interface{}{ "appid": in.Appid, "messag_id": ok, "type": in.ItemType, "create_time": time.Now().Local().Format(util.Date_Full_Layout), "isread": 0, "send_isdel": 0, "receive_isdel": 0, "iswithdraw": 0, } //系统信息处理 if in.ItemType == 6 { messageMailBox = map[string]interface{}{ "appid": in.Appid, "messag_id": ok, "type": in.ItemType, "create_time": time.Now().Local().Format(util.Date_Full_Layout), "read_time": time.Now().Local().Format(util.Date_Full_Layout), "isread": 1, "send_isdel": 0, "receive_isdel": 0, "iswithdraw": 0, } if in.OwnType == 1 { //用户接受系统信息 messageMailBox["own_type"] = 2 messageMailBox["send_user_type"] = 1 messageMailBox["receive_user_type"] = 2 messageMailBox["own_id"] = in.NewUserId messageMailBox["send_user_id"] = in.ReceiveId messageMailBox["receive_user_id"] = in.NewUserId } else { //客服接受系统信息 messageMailBox["own_type"] = 1 messageMailBox["send_user_type"] = 2 messageMailBox["receive_user_type"] = 1 messageMailBox["own_id"] = in.SendId messageMailBox["send_user_id"] = in.ReceiveId messageMailBox["receive_user_id"] = in.SendId } receiveOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox) if receiveOk == 0 { return false } else { return true } } if in.ItemType == 4 || in.ItemType == 5 { //客服或者机器人聊天 if in.OwnType == 1 { // (用户发送)客服接受 messageMailBox["own_type"] = 1 messageMailBox["send_user_type"] = 2 messageMailBox["receive_user_type"] = 1 messageMailBox["own_id"] = in.ReceiveId messageMailBox["send_user_id"] = in.NewUserId messageMailBox["receive_user_id"] = in.ReceiveId } else { //客服发送(用户接收信息) messageMailBox["own_type"] = 2 messageMailBox["send_user_type"] = 1 messageMailBox["receive_user_type"] = 2 messageMailBox["own_id"] = in.ReceiveId messageMailBox["send_user_id"] = in.SendId messageMailBox["receive_user_id"] = in.ReceiveId if in.ItemType == 4 { messageMailBox["receive_user_id"] = in.NewUserId messageMailBox["own_id"] = in.NewUserId } } } else { messageMailBox["own_type"] = 2 messageMailBox["send_user_type"] = 2 messageMailBox["receive_user_type"] = 2 messageMailBox["own_id"] = in.ReceiveId messageMailBox["send_user_id"] = in.NewUserId messageMailBox["receive_user_id"] = in.ReceiveId } sendOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox) if sendOk == 0 { return false } messageMailBox = map[string]interface{}{ "appid": in.Appid, "messag_id": ok, "type": in.ItemType, "create_time": time.Now().Local().Format(util.Date_Full_Layout), "read_time": time.Now().Local().Format(util.Date_Full_Layout), "isread": 1, "send_isdel": 0, "receive_isdel": 0, "iswithdraw": 0, } if in.ItemType == 4 || in.ItemType == 5 { //客服或者机器人聊天 if in.OwnType == 1 { //用户发送(用户接受) messageMailBox["own_type"] = 2 messageMailBox["send_user_type"] = 2 messageMailBox["receive_user_type"] = 1 messageMailBox["own_id"] = in.NewUserId messageMailBox["send_user_id"] = in.NewUserId messageMailBox["receive_user_id"] = in.ReceiveId } else { //客服发送信息(用户接受) messageMailBox["own_type"] = 1 messageMailBox["send_user_type"] = 1 messageMailBox["receive_user_type"] = 2 messageMailBox["own_id"] = in.SendId messageMailBox["send_user_id"] = in.SendId messageMailBox["receive_user_id"] = in.ReceiveId if in.ItemType == 4 { messageMailBox["receive_user_id"] = in.NewUserId } } } else { messageMailBox["own_type"] = 2 messageMailBox["send_user_type"] = 2 messageMailBox["receive_user_type"] = 2 messageMailBox["own_id"] = in.NewUserId messageMailBox["send_user_id"] = in.NewUserId messageMailBox["receive_user_id"] = in.ReceiveId } receiveOk := Mysql.InsertByTx(tx, "socialize_message_mailbox", messageMailBox) if receiveOk == 0 { return false } return true }) if fool { return 0 } else { return 1 } } func (b MessaggeService) FindMessage(in *messagecenter.MessageReq) (*[]map[string]interface{}, int64) { sqlStr := "" countSql := "" v := make([]interface{}, 0) countV := make([]interface{}, 0) lastStr := " " if in.LastId > 0 { lastStr = " and a.messag_id < " + quitl.InterfaceToStr(in.LastId) } switch in.MsgType { case 2: //点对点聊天 sqlStr = "SELECT a.messag_id as messageId,b.* ,if(a.own_id = a.send_user_id,1,2) as fool FROM socialize_message_mailbox a LEFT JOIN socialize_message b on a.messag_id=b.id left join base_user c on c.id=a.send_user_id left join base_user d on d.id=a.receive_user_id where a.own_id=? and ((a.send_user_id=? and a.receive_user_id=?) or (a.send_user_id=? and a.receive_user_id=?)) and a.type=2 " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? " countSql = "SELECT count(b.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b on a.messag_id=b.id left join base_user c on c.id=a.send_user_id left join base_user d on d.id=a.receive_user_id where a.own_id=? and ((a.send_user_id=? and a.receive_user_id=?) or (a.send_user_id=? and a.receive_user_id=?)) and a.type=2 " + lastStr v = append(v, in.NewUserId, in.NewUserId, in.SendId, in.SendId, in.NewUserId, 0, in.PageSize) countV = append(countV, in.NewUserId, in.NewUserId, in.SendId, in.SendId, in.NewUserId) break case 4, 5, 6, 7: //客服聊天 if in.UserType == 1 { //客服聊天记录查看 sqlStr = "SELECT a.messag_id as messageId,b.*, IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool, a.send_user_type, a.type AS itemType, d.nickname AS robotName, d.headimage AS robotImg, c.customer_service_name AS setName , c.user_id FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) LEFT JOIN socialize_tenant_robot d ON c.ent_id = d.ent_id WHERE a.own_type = 1 AND c.ent_id = ? AND c.user_id = ? AND (a.type = 5 or a.type=4 or a.type=6 or a.type=7) " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? " v = append(v, in.EntId, in.SendId, 0, in.PageSize) countSql = "SELECT count(b.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) LEFT JOIN socialize_tenant_robot d ON c.ent_id = d.ent_id WHERE a.own_type = 1 AND c.ent_id = ? AND c.user_id = ? AND (a.type = 5 or a.type=4) " + lastStr countV = append(countV, in.EntId, in.SendId) } else { //用户聊天记录查看 sqlStr = "SELECT a.messag_id as messageId, b.*, IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool , a.send_user_type, a.type as itemType, d.nickname as robotName, d.headimage as robotImg, c.customer_service_name as setName FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) left join socialize_tenant_robot d on c.ent_id=d.ent_id WHERE a.own_type = 2 AND c.ent_id =? AND a.own_id =? AND ( a.type = 4 OR a.type = 5 or a.type=6 or a.type=7) " + lastStr + " ORDER BY a.create_time desc ,a.id asc limit ? , ? " v = append(v, in.SendId, in.NewUserId, 0, in.PageSize) countSql = "SELECT count(a.id) FROM socialize_message_mailbox a LEFT JOIN socialize_message b ON a.messag_id = b.id LEFT JOIN socialize_chat_session c ON IF ( a.send_user_type = 1, c.id = a.send_user_id, c.id = a.receive_user_id ) left join socialize_tenant_robot d on c.ent_id=d.ent_id WHERE a.own_type = 2 AND c.ent_id =? AND a.own_id =? AND ( a.type = 4 OR a.type = 5 or a.type=6 or a.type=7) " + lastStr countV = append(countV, in.SendId, in.NewUserId) } break } fmt.Println(sqlStr, v) fmt.Println(countSql, countV) data := Mysql.SelectBySql(sqlStr, v...) count := Mysql.CountBySql(countSql, countV...) //自己头像处理 if in.UserType == 2 && count > 0 { userData := Mysql.FindOne("base_user", map[string]interface{}{"id": in.NewUserId}, "headimg", "") if userData != nil { for key := range *data { (*data)[key]["ownImg"] = (*userData)["headimg"] } } } updateMap := map[string]interface{}{} if len(*data) > 0 { //未读信息修改 switch in.MsgType { case 2: //点对点聊天 updateMap = map[string]interface{}{ "own_type": 2, "own_id": in.NewUserId, "type": 2, "isread": 0, } Mysql.Update("socialize_message_mailbox", updateMap, map[string]interface{}{"isread": 1, "read_time": time.Now().Local().Format(util.Date_Full_Layout)}) break case 4, 5: if in.UserType == 1 { Mysql.UpdateOrDeleteBySql("UPDATE socialize_message_mailbox a SET a.isread = 1, a.read_time = now( ) WHERE a.own_type = 1 AND a.type IN ( 4, 5,6,7) AND a.isread = 0 AND a.own_id IN ( SELECT b.id FROM socialize_chat_session b WHERE b.customer_service_id=? and b.user_id=? )", in.EntUserId, in.SendId) } else { Mysql.UpdateOrDeleteBySql("UPDATE socialize_message_mailbox a SET a.isread = 1, a.read_time = now( ) WHERE a.own_type = 2 AND a.type IN ( 4, 5,6,7 ) AND a.isread = 0 AND a.own_id =?", in.NewUserId) } break } } return data, count } func (b MessaggeService) CreateChatSession(in *messagecenter.ChatSessionReq) (errorCode, sessionId int64) { fool := Mysql.ExecTx("会话新建", func(tx *sql.Tx) bool { chatMession := map[string]interface{}{ "handle_status": 0, "start_time": time.Now().Local().Format(util.Date_Full_Layout), "appid": in.AppId, "ent_id": in.EntId, "customer_service_id": in.CustomerServiceId, "user_id": in.UserId, "customer_service_name": in.CustomerserviceName, } sessionId = Mysql.InsertByTx(tx, "socialize_chat_session", chatMession) return sessionId > 0 }) if fool { return 0, sessionId } else { return 1, sessionId } } func (b MessaggeService) CloseChatSession(in *messagecenter.CloseSessionReq) (errorCode int64) { fool := Mysql.ExecTx("关闭会话", func(tx *sql.Tx) bool { updateMap := map[string]interface{}{ "id": in.SessionId, } fool := Mysql.Update("socialize_chat_session", updateMap, map[string]interface{}{"start_time": time.Now().Local().Format(util.Date_Full_Layout)}) return fool }) if fool { return 0 } else { return 1 } } //in数据处理 func Inhandle(data *[]map[string]interface{}) (messId string) { if len(*data) == 0 { messId = "''" return } for k, m := range *data { if k > 0 { messId += `,` } messId += "'" + quitl.InterfaceToStr(m["messageId"]) + "'" } return } func (m *MessaggeService) SaveAutoReplyMsg(userType, entId, entUserId, userId int64, content, appId, nowFormat string) bool { return Mysql.ExecTx("保存自动回复消息", func(tx *sql.Tx) bool { entUserName := "" if entUserId > 0 { list := Mysql.SelectBySql(`select customer_service_name from socialize_tenant_seat where appid=? and ent_id=? and customer_service_id=?`, appId, entId, entUserId) if list != nil && len(*list) > 0 { entUserName, _ = (*list)[0]["customer_service_name"].(string) } } messageId := Mysql.InsertBySqlByTx(tx, `insert into socialize_message (appid,content,item,type,create_time,create_person) values (?,?,?,?,?,?)`, appId, content, 8, 1, nowFormat, "admin") sessionId := Mysql.InsertBySqlByTx(tx, `insert into socialize_chat_session (appid,type,ent_id,customer_service_id,customer_service_name,user_id,start_time,end_time) values (?,?,?,?,?,?,?,?)`, appId, 1, entId, entUserId, entUserName, userId, nowFormat, nowFormat) ok := false if userType == 1 { if Mysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, sessionId, 1, nowFormat) > 0 { ok = true } } else if userType == 2 { if Mysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, userId, 2, nowFormat) > 0 { ok = true } } return messageId > 0 && sessionId > 0 && ok }) }