messageCenter/service/message_mail_box.go

package service

import (
	"database/sql"
	"fmt"
	"log"
	"strconv"
	"strings"
	"sync"
	"time"

	quitl "app.yhyue.com/moapp/jybase/common"
	"app.yhyue.com/moapp/jybase/date"
	"app.yhyue.com/moapp/jybase/encrypt"
	util "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/entity"
	IC "bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/init"
	"bp.jydev.jianyu360.cn/SocialPlatform/messageCenter/rpc/messagecenter/messagecenter"
	"github.com/gogf/gf/v2/util/gconv"
)

type MessaggeService struct{}

var (
	//rwLock     = new(sync.RWMutex)
	InsertLock = new(sync.Mutex)
)

// Count 未读消息查询
func (b MessaggeService) Count(newUserId, positionId int64) (last map[string]interface{}, count int) {
	//导航右上角未读消息总量  1v1聊天+群组消息+客服消息
	querySql := fmt.Sprintf("SELECT  b.*,(SELECT SUM( a.unread) FROM  %s a "+
		"LEFT JOIN %s b ON a.message_id = b.id  "+
		"WHERE  a.unread > 0 "+
		"AND ( a.my_position_id = %d OR a.user_id = %d )) AS unread "+
		"FROM %s a  "+
		"LEFT JOIN %s b ON a.message_id = b.id  "+
		"WHERE a.unread > 0  "+
		"AND ( a.my_position_id = %d OR a.user_id = %d ) "+
		"ORDER BY a.TIMESTAMP DESC LIMIT 0,1", util.SOCIALIZE_SUMMARY, util.SOCIALIZE_MESSAGE, positionId, newUserId,
		util.SOCIALIZE_SUMMARY, util.SOCIALIZE_MESSAGE, positionId, newUserId)
	log.Println("查询sql", querySql)
	data := IC.BaseMysql.SelectBySql(querySql)
	if data != nil && len(*data) > 0 {
		return (*data)[0], quitl.IntAll((*data)[0]["unread"])
	} else {
		return nil, 0
	}
}

// 用户列表查询
func (b MessaggeService) UserList(in *messagecenter.UserReq) (data *[]map[string]interface{}, count int64, err error) {
	sqlStr := ""
	countStr := ""
	tm := time.Now()
	if in.UserType == 2 {
		var (
			allSql, positionIdArr, oneSql, oneNameSql, serviceNameSql string
			sqlArr                                                    []string
		)
		GroupNameSql := `(SELECT *,"" as groupMember FROM socialize_chat_group where isdismiss = 0)` //无搜索群
		if in.NameSearch != "" {
			serviceNameSql = " AND b.nickname like '%" + in.NameSearch + "%'"
			GroupNameSql = `(SELECT id,name,"" as groupMember FROM socialize_chat_group WHERE isdismiss = 0 AND name like '%` + in.NameSearch + `%')` //默认搜素群名称
			positionIdArr = NameToPositionIdp(in.NameSearch, in.EntId)
			if positionIdArr != "" {
				oneNameSql = " AND find_in_set(b.id,'" + positionIdArr + "')" //1v1搜索成员id
				//存在满足成员名时 重新定义搜索sql 并兼容群名称不满足但成员名满足时也展示 并展示部分满足群员名
				nameSearch := " or b.name like '%" + in.NameSearch + "%')"
				name := fmt.Sprintf(" AND (c.position_id IN ( %s ) %s", positionIdArr, nameSearch)
				GroupNameSql = fmt.Sprintf(` (
						SELECT
							a.chat_group_id as id,
							GROUP_CONCAT( distinct c.position_id ) as groupMember,
							GROUP_CONCAT( distinct b.name ) as name
						FROM
						socialize_chat_group_person a
						INNER JOIN socialize_chat_group b ON a.position_id=%d AND a.chat_group_id = b.id AND b.isdismiss = 0 
						INNER JOIN socialize_chat_group_person c ON  a.chat_group_id = c.chat_group_id 	%s
						GROUP BY
						a.chat_group_id)`, in.PositionId, name) //群搜索
			}
		}
		log.Println("用户列表展示", in.NameSearch, in.EntId, oneNameSql)
		//1v1 无搜索时 或搜索有结果时
		if in.NameSearch == "" || oneNameSql != "" {
			oneSql = fmt.Sprintf(`(SELECT
							a.your_position_id AS id,
							2 AS userType,
							c.nickname AS name,
							c.headimg,
							d.content,
							d.type, 
							d.create_time,
							a.unread as number,
						    a.timestamp,
							c.phone,
							"" as groupMember
						FROM
							socialize_summary a
							INNER JOIN base_position b ON ( a.my_position_id = %d %s  AND a.your_position_id = b.id)
							INNER JOIN base_user c ON ( b.user_id = c.id )
							LEFT JOIN socialize_message d ON ( a.message_id = d.id )
							ORDER BY a.timestamp DESC LIMIT 0,500
						)`, in.PositionId, oneNameSql)
		}

		//客服列表
		serviceSql := fmt.Sprintf(` (
						SELECT
							DISTINCT(a.ent_id) AS id,
							1 AS userType,
							b.nickname AS name,
							b.headimage as headimg,
							c.content,
							c.type,
							c.create_time,
							a.unread as number,
							a.timestamp,
							"" as phone,
							"" as groupMember
						FROM
							socialize_summary a
							INNER JOIN socialize_tenant_robot b ON ( a.user_id = %d AND a.ent_id = b.ent_id %s )
							LEFT JOIN socialize_message c ON ( a.message_id = c.id ) 
						ORDER BY a.timestamp DESC LIMIT 0,500
						) `, in.NewUserId, serviceNameSql)
		//群列表
		groupSql := fmt.Sprintf(` (
						SELECT
							b.id,
							3 AS userType,
							b.name,
							'' AS headimg,
							d.content,
							d.type,
							d.create_time,
							a.unread as number,
							a.timestamp,
							"" as phone,
							b.groupMember
						FROM
							socialize_summary a
							INNER JOIN %s b ON ( a.my_position_id = %d AND a.chat_group_id = b.id)
							LEFT JOIN socialize_message d ON ( a.message_id = d.id ) 
						ORDER BY a.timestamp DESC LIMIT 0,500
						) `, GroupNameSql, in.PositionId)
		if oneSql != "" {
			sqlArr = append(sqlArr, oneSql)
		}
		if groupSql != "" {
			sqlArr = append(sqlArr, groupSql)
		}
		switch in.QueryType {
		case 1: //分享列表
			if len(sqlArr) > 1 {
				allSql = strings.Join(sqlArr, " UNION ALL ")
			} else {
				allSql = sqlArr[0]
			}
		default:
			//历史会话列表
			if serviceSql != "" {
				sqlArr = append(sqlArr, serviceSql)
			}
			allSql = strings.Join(sqlArr, " UNION ALL ")
		}

		var startNum int64 = 1
		var pageSize int64 = 500

		if in.Size > 0 && in.Size < 500 {
			if in.Page == 0 {
				in.Page = 1
			}
			if in.Page*in.Size < 500 {
				startNum = in.Page
				pageSize = in.Size
			}
		}

		sqlStr = fmt.Sprintf(`SELECT * FROM(
						%s
					) a ORDER BY a.timestamp DESC LIMIT %d,%d`, allSql, (startNum-1)*pageSize, pageSize)
	} else {
		var timeSql, phoneSql, filtrationSql string
		if in.StartTime != "" {
			timeSql += fmt.Sprintf(" AND a.timestamp >= '%s 00:00:00'", in.StartTime)
		}
		if in.EndTime != "" {
			timeSql += fmt.Sprintf(" AND a.timestamp <= '%s 23:59:59'", in.EndTime)
		}
		if in.Phone != "" {
			phoneSql = " AND b.phone  like '%" + in.Phone + "%'"
		}
		if in.FiltrationId != "" {
			var ids []string
			for _, v := range strings.Split(in.FiltrationId, ",") {
				ids = append(ids, encrypt.SE.Decode4Hex(v))
			}
			filtrationSql += fmt.Sprintf(" AND  b.id not in (%s)", strings.Join(ids, ","))
		}
		aiSql := fmt.Sprintf(`(SELECT
		   				a.user_id,
		   				a.message_id,
		   				a.timestamp,
		   				b.nickname,
		   				0 as unread,
		   				b.headimg,
						b.phone,
						0 as userType
	   				FROM
		   				socialize_summary a
		   				INNER JOIN base_user b ON  (a.user_id = b.id AND a.ent_id = %d AND a.customer_service_access = 0) 
		   				%s %s %s)`, in.EntId, timeSql, phoneSql, filtrationSql)

		serviceSql := fmt.Sprintf(`(SELECT
		   				a.user_id,
		   				c.message_id,
		   				c.timestamp,
		   				b.nickname,
		   				a.unread,
		   				b.headimg,
						b.phone,
						0 as userType
	   				FROM
		   				socialize_customer_service_user a
		   				INNER JOIN base_user b ON  ( a.customer_service_id = %d AND a.user_id = b.id %s %s)
						INNER JOIN socialize_summary c ON ( a.ent_id = c.ent_id AND a.user_id = c.user_id %s))`, in.EntUserId, filtrationSql, phoneSql,
			strings.ReplaceAll(timeSql, "a.", "c."))
		var restrictionSql string
		switch in.IsArtificial {
		case 1:
			restrictionSql = serviceSql
		case 2:
			restrictionSql = aiSql
		default:
			restrictionSql = aiSql + " UNION ALL " + serviceSql
		}

		if in.Page <= 0 {
			in.Page = 1
		}
		if in.Size <= 0 || in.Size > 100 {
			in.Size = 50
		}
		pageIndex := (in.Page - 1) * in.Size
		pageEnd := in.Page * in.Size
		sqlStr = fmt.Sprintf(`SELECT 
    				(
						CASE
							WHEN SUBSTR( a.nickname, 1, 3 ) = 'JY_' THEN
								CONCAT( SUBSTR( a.phone, 1, 3 ), '****', SUBSTR( a.phone, 8, 11 ) ) 
							WHEN a.nickname = '' 
							OR a.nickname IS NULL THEN
								CONCAT( SUBSTR( a.phone, 1, 3 ), '****', SUBSTR( a.phone, 8, 11 ) ) ELSE a.nickname 
						END 
					) AS name,
    				c.content,
    				c.title,
    				c.type,
    				c.link,
    				c.create_time,
    				a.message_id,
    				a.timestamp,
    				a.unread as number,
    				a.user_id as id,
    				a.headimg,
    				a.phone,
    				a.userType
   				FROM
	   				(%s) a
				LEFT JOIN socialize_message c ON ( a.message_id = c.id )
			ORDER BY
			a.timestamp DESC limit %v ,%v`, restrictionSql, pageIndex, pageEnd)
		countStr = fmt.Sprintf(`SELECT  count(1)
   				FROM
	   				(%s) a
				LEFT JOIN socialize_message c ON ( a.message_id = c.id )
			ORDER BY
			a.timestamp DESC`, restrictionSql)
	}
	if sqlStr != "" {
		log.Println("查询列表sql:", sqlStr)
		if in.UserType == 1 {
			count = IC.BaseMysql.CountBySql(countStr)
		}
		data = IC.BaseMysql.SelectBySql(sqlStr)
		if data != nil && len(*data) > 0 {
			log.Println("查询列表耗时2:", time.Since(tm), in.QueryType, count)
			switch in.UserType { //客服查询结果分页
			case 1:
				/*count = quitl.Int64All(len(*data))
				if in.Page*in.Size >= count {
					dataSize = (*data)[(in.Page-1)*in.Size:]
				} else {
					dataSize = (*data)[(in.Page-1)*in.Size : in.Page*in.Size]
				}*/
				return data, count, err
			case 2: //用户查询结果
				phoneMap, _, positionMap := EntPerson(in.EntId, true) //获取企业架构人员名称
				log.Println("查询列表耗时3:", time.Since(tm))
				for _, v := range *data {
					if quitl.IntAll(v["userType"]) == 2 {
						v["name"] = phoneMap[quitl.InterfaceToStr(v["phone"])]
					} else if quitl.IntAll(v["userType"]) == 3 {
						var names []string
						if quitl.InterfaceToStr(v["groupMember"]) != "" {
							for _, id := range strings.Split(quitl.InterfaceToStr(v["groupMember"]), ",") {
								if len(names) > 4 {
									break
								}
								//防止匹配的是群名称 去除不匹配的群成员
								if strings.Contains(positionMap[quitl.IntAll(id)], in.NameSearch) {
									names = append(names, positionMap[quitl.IntAll(id)])
								}
							}
						}
						v["groupMember"] = names
					}
				}
			}
		}
	}
	return
}

// 客服会话列表
func (b MessaggeService) ConversationList(in *messagecenter.ConversationReq) (data *[]map[string]interface{}, count int64, err error) {
	sqlStr := ""
	tm := time.Now()
	if in.UserType == 1 && in.FiltrationId != "" {
		var ids []string
		for _, v := range strings.Split(in.FiltrationId, ",") {
			ids = append(ids, encrypt.SE.Decode4Hex(v))
		}
		filtrationSql := fmt.Sprintf(" AND  b.id in (%s)", strings.Join(ids, ","))
		aiSql := fmt.Sprintf(`(SELECT
		   				a.user_id,
		   				a.message_id,
		   				a.timestamp,
		   				b.nickname,
		   				0 as unread,
		   				b.headimg,
						b.phone
	   				FROM
		   				socialize_summary a
		   				INNER JOIN base_user b ON  (a.user_id = b.id AND a.ent_id = %d AND a.customer_service_access = 0 
		   				%s ))`, in.EntId, filtrationSql)

		serviceSql := fmt.Sprintf(`(SELECT
		   				a.user_id,
		   				c.message_id,
		   				c.timestamp,
		   				b.nickname,
		   				a.unread,
		   				b.headimg,
						b.phone
	   				FROM
		   				socialize_customer_service_user a
		   				INNER JOIN base_user b ON  ( a.customer_service_id = %d AND a.user_id = b.id %s)
						INNER JOIN socialize_summary c ON ( a.ent_id = c.ent_id AND a.user_id = c.user_id))`, in.EntUserId, filtrationSql)
		restrictionSql := aiSql + " UNION ALL " + serviceSql

		sqlStr = fmt.Sprintf(`SELECT 
    				(
						CASE
							WHEN SUBSTR( a.nickname, 1, 3 ) = 'JY_' THEN
								CONCAT( SUBSTR( a.phone, 1, 3 ), '****', SUBSTR( a.phone, 8, 11 ) ) 
							WHEN a.nickname = '' 
							OR a.nickname IS NULL THEN
								CONCAT( SUBSTR( a.phone, 1, 3 ), '****', SUBSTR( a.phone, 8, 11 ) ) ELSE a.nickname 
						END 
					) AS name,
    				c.content,
    				c.title,
    				c.type,
    				c.link,
    				c.create_time,
    				a.message_id,
    				a.timestamp,
    				a.unread as number,
    				a.user_id as id,
    				a.headimg,
    				a.phone
   				FROM
	   				(%s) a
				LEFT JOIN socialize_message c ON ( a.message_id = c.id )
			ORDER BY
			a.timestamp DESC`, restrictionSql)
	}

	if sqlStr != "" {
		log.Println("ConversationList查询列表sql:", sqlStr)
		data = IC.BaseMysql.SelectBySql(sqlStr)
		log.Println("查询耗时2:", time.Since(tm), count)
	}
	return
}

// 消息保存
func (b MessaggeService) SaveMessage(in *messagecenter.MessageEntity) (fool bool, errorMsg string, content string, messageId, nowInt int64) {
	//先插入信息表
	//判断会话标识是否属于本人
	var customer_service_id, userid, entid, message_id int64
	nowForm := time.Now().Local()
	create_time := nowForm.Format(util.Date_Full_Layout)
	userId := int64(0)
	sessionId := int64(0)
	switch in.ItemType {
	case 4, 5, 8:
		if in.OwnType == 1 {
			sessionId = in.ReceiveId
			userId = in.NewUserId
		} else {
			sessionId = in.SendId
			userId = in.ReceiveId
			if in.ItemType == 4 || in.ItemType == 8 {
				userId = in.NewUserId
			}
		}
		break
	case 6:
		if in.OwnType == 1 {
			sessionId = in.ReceiveId
			userId = in.NewUserId
		} else if in.OwnType == 2 {
			sessionId = in.SendId
			userId = in.ReceiveId
		} else {
			sessionId = in.ReceiveId
			userId = in.NewUserId
		}
		break
	}
	//查找会话信息
	chatJson := IC.BaseMysql.FindOne(util.SOCIALIZE_CHAT_SESSION, map[string]interface{}{"id": sessionId}, "user_id,ent_id,customer_service_id", "")
	if chatJson == nil {
		return false, "会话标识不存在", "", 0, nowForm.Unix()
	} else {
		if userId != quitl.Int64All((*chatJson)["user_id"]) {
			return false, "会话标识不属于此用户", "", 0, nowForm.Unix()
		}
	}
	customer_service_id = quitl.Int64All((*chatJson)["customer_service_id"])
	entid = quitl.Int64All((*chatJson)["ent_id"])
	userid = userId
	userType := int64(1)
	//客服相关信息保存
	fool = IC.BaseMysql.ExecTx("聊天信息保存", func(tx *sql.Tx) bool {
		//先插入信息表
		message := map[string]interface{}{
			"appid":         in.Appid,
			"title":         in.Title,
			"content":       in.Content,
			"item":          in.Item,
			"type":          in.Type,
			"link":          in.Link,
			"create_time":   create_time,
			"create_person": in.SendId,
		}
		data := map[string]interface{}{
			"item":        in.Item,
			"type":        in.Type,
			"create_time": create_time,
			"content":     in.Content,
		}
		ok := IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_MESSAGE, message)
		receiveOk := int64(0)
		messageId, message_id = ok, ok
		data["id"] = ok
		//在插入邮箱表socialize_message_mailbox
		messageMailBox := map[string]interface{}{
			"appid":         in.Appid,
			"messag_id":     ok,
			"type":          in.ItemType,
			"create_time":   nowForm.Format(util.Date_Full_Layout),
			"isread":        0,
			"send_isdel":    0,
			"receive_isdel": 0,
			"iswithdraw":    0,
		}
		//系统信息处理
		if in.ItemType == 6 {
			messageMailBox = map[string]interface{}{
				"appid":         in.Appid,
				"messag_id":     ok,
				"type":          in.ItemType,
				"create_time":   nowForm.Format(util.Date_Full_Layout),
				"read_time":     nowForm.Format(util.Date_Full_Layout),
				"isread":        1,
				"send_isdel":    0,
				"receive_isdel": 0,
				"iswithdraw":    0,
			}
			if in.OwnType == 1 {
				//用户接受系统信息
				messageMailBox["own_type"] = 2
				messageMailBox["send_user_type"] = 1
				messageMailBox["receive_user_type"] = 2
				messageMailBox["own_id"] = in.NewUserId
				messageMailBox["send_user_id"] = in.ReceiveId
				messageMailBox["receive_user_id"] = in.NewUserId
			} else if in.OwnType == 2 {
				//客服接受系统信息
				messageMailBox["own_type"] = 1
				messageMailBox["send_user_type"] = 2
				messageMailBox["receive_user_type"] = 1
				messageMailBox["own_id"] = in.SendId
				messageMailBox["send_user_id"] = in.ReceiveId
				messageMailBox["receive_user_id"] = in.SendId

			} else {
				//客服接受系统信息
				messageMailBox["own_type"] = 1
				messageMailBox["send_user_type"] = 2
				messageMailBox["receive_user_type"] = 1
				messageMailBox["own_id"] = in.ReceiveId
				messageMailBox["send_user_id"] = in.NewUserId
				messageMailBox["receive_user_id"] = in.ReceiveId
			}
			receiveOk = IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_MESSAGE_MAILBOX, messageMailBox)
			return ok > 1 && receiveOk > 1
		}
		if in.ItemType == 4 || in.ItemType == 8 || in.ItemType == 5 {
			//客服或者机器人聊天
			if in.OwnType == 1 {
				// (用户发送)客服接受
				messageMailBox["own_type"] = 1
				messageMailBox["send_user_type"] = 2
				messageMailBox["receive_user_type"] = 1
				messageMailBox["own_id"] = in.ReceiveId
				messageMailBox["send_user_id"] = in.NewUserId
				messageMailBox["receive_user_id"] = in.ReceiveId
				userType = 1
				userId = in.ReceiveId
				if in.ItemType == 4 {
					messageMailBox["isread"] = 1
				}
			} else {
				//客服发送(用户接收信息)
				messageMailBox["own_type"] = 2
				messageMailBox["send_user_type"] = 1
				messageMailBox["receive_user_type"] = 2
				messageMailBox["own_id"] = in.ReceiveId
				messageMailBox["send_user_id"] = in.SendId
				messageMailBox["receive_user_id"] = in.ReceiveId
				userId = in.ReceiveId
				if in.ItemType == 4 || in.ItemType == 8 {
					messageMailBox["receive_user_id"] = in.NewUserId
					userId = in.NewUserId
					messageMailBox["own_id"] = in.NewUserId
					messageMailBox["isread"] = 1
					messageMailBox["read_time"] = nowForm.Format(util.Date_Full_Layout)
				}
				userType = 2
			}
		} else {
			messageMailBox["own_type"] = 2
			messageMailBox["send_user_type"] = 2
			messageMailBox["receive_user_type"] = 2
			messageMailBox["own_id"] = in.ReceiveId
			messageMailBox["send_user_id"] = in.NewUserId
			messageMailBox["receive_user_id"] = in.ReceiveId
			userType = 2
			userId = in.ReceiveId
		}
		receiveOk = IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_MESSAGE_MAILBOX, messageMailBox)
		messageMailBox = map[string]interface{}{
			"appid":         in.Appid,
			"type":          in.ItemType,
			"create_time":   nowForm.Format(util.Date_Full_Layout),
			"messag_id":     ok,
			"read_time":     nowForm.Format(util.Date_Full_Layout),
			"isread":        1,
			"send_isdel":    0,
			"receive_isdel": 0,
			"iswithdraw":    0,
		}
		if in.ItemType == 4 || in.ItemType == 8 || in.ItemType == 5 {
			//客服或者机器人聊天
			if in.OwnType == 1 {
				//用户发送(用户接受)
				messageMailBox["own_type"] = 2
				messageMailBox["send_user_type"] = 2
				messageMailBox["receive_user_type"] = 1
				messageMailBox["own_id"] = in.NewUserId
				messageMailBox["send_user_id"] = in.NewUserId
				messageMailBox["receive_user_id"] = in.ReceiveId

			} else {
				//客服发送信息(用户接受)
				messageMailBox["own_type"] = 1
				messageMailBox["send_user_type"] = 1
				messageMailBox["receive_user_type"] = 2
				messageMailBox["own_id"] = in.SendId
				messageMailBox["send_user_id"] = in.SendId
				messageMailBox["receive_user_id"] = in.ReceiveId
				if in.ItemType == 4 || in.ItemType == 8 {
					messageMailBox["receive_user_id"] = in.NewUserId
				}
			}
		} else {
			messageMailBox["own_type"] = 2
			messageMailBox["send_user_type"] = 2
			messageMailBox["receive_user_type"] = 2
			messageMailBox["own_id"] = in.NewUserId
			messageMailBox["send_user_id"] = in.NewUserId
			messageMailBox["receive_user_id"] = in.ReceiveId
		}
		receiveOk = IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_MESSAGE_MAILBOX, messageMailBox)
		return ok > 1 && receiveOk > 1
	})
	if fool {
		//go
		UserSynchronousList(customer_service_id, userid, entid, message_id, create_time, quitl.Int64All(quitl.If(userType == 1, 2, 1)), in.ItemType)
	}
	return fool, "", in.Content, messageId, nowForm.Unix()
}

// 客服 用户聊天消息列表同步
// sendUserType 发送人类型 1客服 2用户
func UserSynchronousList(customerServiceId, userId, entId, messageId int64, createTime string, sendUserType, itemType int64) {
	InsertLock.Lock()
	defer InsertLock.Unlock()
	log.Printf("同步最后消息参数customerServiceId:%d,userId:%d,entId%d,messageId:%d", customerServiceId, userId, entId, messageId)
	//nowForm := time.Now().Local()
	//create_time := nowForm.Format(util.Date_Full_Layout)
	//查看汇总表
	IC.BaseMysql.ExecTx("更新汇总表", func(tx *sql.Tx) bool {
		data := IC.BaseMysql.SelectBySqlByTx(tx, "select customer_service_access from socialize_summary where  ent_id=? and   user_id=? ", entId, userId)
		//data := FindOne(util.SOCIALIZE_SUMMARY, map[string]interface{}{"user_id": userId, "ent_id": entId}, "customer_service_access", "")
		customer_service_access := 0
		if data != nil && len(*data) > 0 {
			if quitl.IntAll((*data)[0]["customer_service_access"]) == 0 && customerServiceId > 0 {
				customer_service_access = 1
			} else {
				customer_service_access = quitl.IntAll((*data)[0]["customer_service_access"])
			}
			log.Println(customer_service_access, "customer_service_access打印", (*data)[0]["customer_service_access"], customerServiceId, quitl.IntAll((*data)[0]["customer_service_access"]) == 0 && customerServiceId > 0)
			//更新汇总表
			ok := int64(0)
			if sendUserType == 1 {
				if itemType == 4 {
					//机器人消息保存处理
					ok = IC.BaseMysql.UpdateOrDeleteBySqlByTx(tx, fmt.Sprintf("UPDATE  socialize_summary SET message_id = %d  ,timestamp = '%s' WHERE user_id = %d and ent_id= %d", messageId, createTime, userId, entId))
				} else {
					ok = IC.BaseMysql.UpdateOrDeleteBySqlByTx(tx, fmt.Sprintf("UPDATE  socialize_summary SET message_id = %d ,timestamp = '%s', unread = unread+1, customer_service_access = %d WHERE user_id = %d and ent_id= %d", messageId, createTime, customer_service_access, userId, entId))
				}
			} else {
				ok = IC.BaseMysql.UpdateOrDeleteBySqlByTx(tx, fmt.Sprintf("UPDATE  socialize_summary SET message_id = %d ,timestamp = '%s', customer_service_access = %d WHERE user_id = %d and ent_id= %d", messageId, createTime, customer_service_access, userId, entId))
			}
			if ok > 0 {
				if customerServiceId > 0 {
					//判断客服用户表是否存在
					if IC.BaseMysql.Count(util.Socialize_customer_service_user, map[string]interface{}{"user_id": userId, "ent_id": entId, "customer_service_id": customerServiceId}) > 0 {
						if sendUserType == 2 {
							IC.BaseMysql.UpdateOrDeleteBySqlByTx(tx, fmt.Sprintf("UPDATE  socialize_customer_service_user SET  unread = unread+1 WHERE user_id = %d and customer_service_id= %d", userId, customerServiceId))
						}
					} else {
						IC.BaseMysql.Insert(util.SOCIALIZE_CUSTOMER_SERVICE_USER, map[string]interface{}{
							"user_id":             userId,
							"ent_id":              entId,
							"customer_service_id": customerServiceId,
							"unread":              quitl.If(sendUserType == 1, 0, 1),
						})
					}
				}
			}
		} else {
			//新增汇总表
			ok := IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_SUMMARY, map[string]interface{}{
				"user_id":                 userId,
				"ent_id":                  entId,
				"customer_service_access": quitl.If(customerServiceId > 0, 1, 0),
				"timestamp":               createTime,
				"unread":                  quitl.If(sendUserType == 1, 0, 1),
				"message_id":              messageId,
			})
			log.Println(ok, "---", userId, "---", messageId, "---", entId, "------add summary log:")
			//新增客服用户表
			if ok > 0 {
				if customerServiceId > 0 {
					if id := IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_CUSTOMER_SERVICE_USER, map[string]interface{}{
						"user_id":             userId,
						"ent_id":              entId,
						"customer_service_id": customerServiceId,
						"unread":              quitl.If(sendUserType == 1, 0, 1),
					}); id <= 0 {
						return false
					}
				}
			} else {
				return false
			}

		}
		return true
	})
}

// 历史信息查询
func (b MessaggeService) FindMessage(in *messagecenter.MessageReq) *[]map[string]interface{} {
	//log.Println(in.PositionId, in.NewUserId, in.EntId, in.ChatGroupId)
	sqlStr := ""
	lastStr := ""
	positionStr := ""
	if in.LastId > 0 {
		if in.Sort == "asc" {
			lastStr = fmt.Sprintf("AND  a.messag_id > %d ", in.LastId)
		} else {
			lastStr = fmt.Sprintf("AND  a.messag_id < %d ", in.LastId)
		}
	}
	switch in.MsgType {
	case 2: //点对点聊天
		sqlStr = fmt.Sprintf("SELECT  a.messag_id as messageId,a.send_user_type,a.type AS itemType,b.* ,if(a.own_id = a.send_user_id,1,2) as fool,  "+
			"IF ( a.own_id = a.send_user_id, 0, a.send_user_id ) AS send_position_id "+
			"FROM  %s a  "+
			"LEFT JOIN %s b on  a.messag_id=b.id "+
			"LEFT  JOIN  %s c on  c.id=a.send_user_id "+
			"LEFT JOIN  %s d on  d.id=a.receive_user_id "+
			"where  a.own_id=  %d and a.iswithdraw = 0 "+
			"AND ((a.send_user_id= %d AND a.receive_user_id= %d) or (a.send_user_id=  %d AND a.receive_user_id=  %d)) "+
			"AND  a.type IN ( 2, 6 )  %s "+
			"AND a.chat_group_id IS null "+
			"AND a.send_user_type = a.receive_user_type "+
			"ORDER BY a.id desc "+
			"limit 0 ,  %d ",
			util.SOCIALIZE_MESSAGE_MAILBOX, util.SOCIALIZE_MESSAGE, util.BASE_USER, util.BASE_USER,
			in.PositionId, in.PositionId, in.SendId, in.SendId, in.PositionId, lastStr, in.PageSize)
		break
	case 3: //群聊天

		sqlStr = fmt.Sprintf("SELECT a.messag_id AS messageId,b.*,a.send_user_type,a.type AS itemType,"+
			"IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool,"+
			"IF ( a.own_id = a.send_user_id, 0, a.send_user_id ) AS send_position_id,"+
			"a.send_user_type,a.type AS itemType FROM %s a "+
			"LEFT JOIN %s b ON a.messag_id = b.id "+
			"WHERE a.own_type = 2  and a.iswithdraw = 0 AND a.own_id = %d "+
			"AND a.chat_group_id = %d AND a.type IN ( 3, 6 )  %s "+
			"ORDER BY a.id DESC "+
			"LIMIT 0, %d",
			util.SOCIALIZE_MESSAGE_MAILBOX, util.SOCIALIZE_MESSAGE, in.PositionId,
			in.ChatGroupId, lastStr, in.PageSize)
	case 4, 5, 6, 7: //客服聊天
		//查询用户所有的职位id
		positionStr = GetUserAllPosition(in.NewUserId)
		if in.UserType == 1 {
			//客服聊天记录查看
			sqlStr = fmt.Sprintf("SELECT   a.messag_id as messageId,b.*,   IF   ( a.own_id = a.send_user_id, 1, 2 ) AS fool,   a.send_user_type,   a.type AS itemType,   '' AS robotName,   '' AS robotImg,   c.customer_service_name AS setName ,   c.user_id   "+
				"FROM   %s a   "+
				"LEFT JOIN %s b ON a.messag_id = b.id   "+
				"LEFT JOIN %s c ON   a.own_type = 1  AND  a.own_id=c.id    "+
				"WHERE   a.own_type = 1 and a.iswithdraw = 0  "+
				"AND (a.type = 5 or a.type=4 or a.type=6 or  a.type=7 or a.type=8 )   "+
				"AND c.ent_id =   %d "+
				"AND c.user_id =   %d  %s "+
				"AND a.send_user_type != a.receive_user_type "+
				"ORDER BY a.id desc "+
				"limit 0 ,  %d ",
				util.SOCIALIZE_MESSAGE_MAILBOX, util.SOCIALIZE_MESSAGE, util.SOCIALIZE_CHAT_SESSION,
				in.EntId, in.SendId, lastStr, in.PageSize)
		} else {
			//用户聊天记录查看
			sqlStr = fmt.Sprintf("SELECT a.messag_id as messageId,e.appraise as appraise, b.*,   IF ( a.own_id = a.send_user_id, 1, 2 ) AS fool ,   a.send_user_type,   a.type as  itemType,   d.nickname as  robotName,   d.headimage as  robotImg,   c.customer_service_name as  setName   "+
				"FROM   %s a   "+
				"LEFT JOIN %s b ON a.messag_id = b.id   "+
				"LEFT JOIN %s c ON   IF   ( a.send_user_type = 1, a.send_user_id, a.receive_user_id ) = c.id AND  c.ent_id = %d AND c.user_id = %d "+
				"LEFT JOIN  %s d on  c.ent_id=d.ent_id    "+
				"LEFT JOIN %s e on  e.messag_id=b.id "+
				"WHERE   a.own_type = 2  and a.iswithdraw = 0  "+
				"AND a.own_id =  %d "+
				"AND  c.ent_id = %d "+
				"AND c.user_id =  %d "+
				"AND a.send_user_type != a.receive_user_type "+
				"AND ( a.type = 4 OR a.type = 5 or a.type=6 or  a.type=7 or  a.type=8)  %s "+
				"ORDER BY a.id  desc "+
				"limit 0 ,   %d ",
				util.SOCIALIZE_MESSAGE_MAILBOX, util.SOCIALIZE_MESSAGE, util.SOCIALIZE_CHAT_SESSION, in.SendId, in.NewUserId, util.SOCIALIZE_TENANT_ROBOT, util.SOCIALIZE_APPRAISE,
				in.NewUserId, in.SendId, in.NewUserId, lastStr, in.PageSize)
		}
		break
	}
	log.Println(sqlStr)
	data := IC.BaseMysql.SelectBySql(sqlStr)
	//查询非自己发送消息得发送人名字
	//自己头像处理
	if in.UserType == 2 {
		userData := IC.BaseMysql.FindOne(util.BASE_USER, map[string]interface{}{"id": in.NewUserId}, "headimg", "")
		if userData != nil {
			for key := range *data {
				(*data)[key]["ownImg"] = (*userData)["headimg"]
			}
		}

	}
	if (in.MsgType == 3 || in.MsgType == 2) && data != nil && len(*data) > 0 {
		_, _, positionData := EntPerson(in.EntId, true)
		for _, v := range *data {
			positionId := quitl.IntAll(v["send_position_id"])
			if positionId != 0 {
				v["userName"] = positionData[positionId]
				//log.Println(v["userName"], positionData[positionId])
			}
		}

	}
	go func() {
		updateMap := map[string]interface{}{}
		if len(*data) > 0 && data != nil {
			//if true {
			//未读信息修改
			switch in.MsgType {
			case 2: //点对点聊天

				updateMap = map[string]interface{}{
					"own_type":     2,
					"own_id":       in.PositionId,
					"send_user_id": in.SendId,
					"type":         2,
					"isread":       0,
				}
				IC.BaseMysql.Update(util.SOCIALIZE_MESSAGE_MAILBOX, updateMap, map[string]interface{}{"isread": 1, "read_time": time.Now().Local().Format(util.Date_Full_Layout)})
				//更新socialize_summary表未读消息数量
				updateQuery := map[string]interface{}{
					"my_position_id":   in.PositionId,
					"your_position_id": in.SendId,
				}
				IC.BaseMysql.Update(util.SOCIALIZE_SUMMARY, updateQuery, map[string]interface{}{"unread": 0})
				break
			case 3: //群聊天
				sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1, a.read_time = now( ) "+
					"WHERE a.own_type = 1 "+
					"AND a.type IN (3,6) "+
					"AND a.isread = 0 "+
					"AND a.own_id = %d AND a.chat_group_id = %d",
					util.SOCIALIZE_MESSAGE_MAILBOX, in.SendId, in.ChatGroupId)
				IC.BaseMysql.UpdateOrDeleteBySql(sqlStr)
				//更新socialize_summary表未读消息数量
				updateQuery := map[string]interface{}{
					"my_position_id": in.PositionId,
					"chat_group_id":  in.ChatGroupId,
				}
				IC.BaseMysql.Update(util.SOCIALIZE_SUMMARY, updateQuery, map[string]interface{}{"unread": 0})
			case 4, 5:
				sqlStr := ""
				unreadSql := ""
				if in.UserType == 1 { //1客服
					sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1,    a.read_time = now( )  "+
						"WHERE    a.own_type = 1 and a.iswithdraw = 0 "+
						"AND a.type IN ( 4,5,6,7)  "+
						"AND a.isread = 0    "+
						"AND a.own_id IN (SELECT id FROM %s WHERE user_id = %d)",
						util.SOCIALIZE_MESSAGE_MAILBOX, util.BASE_POSITION, in.NewUserId)
					unreadSql = fmt.Sprintf("UPDATE %s SET unread = 0 WHERE user_id = %d AND customer_service_id = %d", util.Socialize_customer_service_user, in.SendId, in.EntUserId)
				} else { //2用户
					sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1,    a.read_time = now( )  "+
						"WHERE    a.own_type = 2 and a.iswithdraw = 0 "+
						"AND a.type IN ( 4,5,6,7 )  "+
						"AND a.isread = 0    "+
						"AND a.own_id  in (%s) ", util.SOCIALIZE_MESSAGE_MAILBOX, positionStr)
					unreadSql = fmt.Sprintf("UPDATE %s SET unread = 0 WHERE user_id = %d AND ent_id = %d", util.SOCIALIZE_SUMMARY, in.NewUserId, in.SendId)
				}
				IC.BaseMysql.UpdateOrDeleteBySql(sqlStr)
				IC.BaseMysql.UpdateOrDeleteBySql(unreadSql)
				break
			}
			//redis缓存处理
			//b.Count(in.NewUserId, in.UserType, in.EntUserId, true)
		}
	}()
	return data
}

// 创建会话
func (b MessaggeService) CreateChatSession(in *messagecenter.ChatSessionReq) (fool bool, sessionId int64) {
	fool = IC.BaseMysql.ExecTx("会话新建", func(tx *sql.Tx) bool {
		customerserviceName := in.CustomerserviceName
		if in.CustomerServiceId != 0 {
			sqlStr := fmt.Sprintf("select  customer_service_name from  %s "+
				"where  ent_id= %d "+
				"AND customer_service_id= %d ",
				util.SOCIALIZE_CHAT_SESSION, in.EntId, in.CustomerServiceId)
			customerList := IC.BaseMysql.SelectBySql(sqlStr)
			if len(*customerList) > 0 {
				customerserviceName = quitl.InterfaceToStr((*customerList)[0]["customer_service_name"])
			}
		}
		//查询企业是否存在
		count := IC.BaseMysql.Count(util.SOCIALIZE_TENANT_ROBOT, map[string]interface{}{
			"ent_id": in.EntId,
		})
		if count < 1 {
			return false
		}
		chatMession := map[string]interface{}{
			"handle_status":         0,
			"start_time":            time.Now().Local().Format(util.Date_Full_Layout),
			"appid":                 in.AppId,
			"ent_id":                in.EntId,
			"customer_service_id":   in.CustomerServiceId,
			"user_id":               in.UserId,
			"customer_service_name": customerserviceName,
		}
		sessionId = IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_CHAT_SESSION, chatMession)
		return sessionId > 0
	})
	return
}

// 结束会话
func (b MessaggeService) CloseChatSession(in *messagecenter.CloseSessionReq) bool {
	fool := IC.BaseMysql.ExecTx("关闭会话", func(tx *sql.Tx) bool {
		updateMap := map[string]interface{}{
			"id": in.SessionId,
		}
		fool := IC.BaseMysql.Update(util.SOCIALIZE_CHAT_SESSION, updateMap, map[string]interface{}{"start_time": time.Now().Local().Format(util.Date_Full_Layout)})
		return fool
	})
	return fool
}

// 创建会话并保存信息
func (b *MessaggeService) SaveAutoReplyMsg(userType, entId, entUserId, userId int64, content, appId, nowFormat string) (bool, int64) {
	var customer_service_id, userid, entid, message_id int64
	messageId := int64(0)
	ok1 := IC.BaseMysql.ExecTx("保存自动回复消息", func(tx *sql.Tx) bool {
		entUserName := ""
		if entUserId > 0 {
			list := IC.BaseMysql.SelectBySql(`select ? from socialize_tenant_seat where appid=? AND ent_id=? AND customer_service_id=?`, util.SOCIALIZE_CHAT_SESSION, appId, entId, entUserId)
			if list != nil && len(*list) > 0 {
				entUserName, _ = (*list)[0]["customer_service_name"].(string)
			}
		}
		messageId = IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_message (appid,content,item,type,create_time,create_person) values (?,?,?,?,?,?)`, appId, content, 8, 1, nowFormat, "admin")
		sessionId := IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_chat_session (appid,type,ent_id,customer_service_id,customer_service_name,user_id,start_time,end_time) values (?,?,?,?,?,?,?,?)`, appId, 1, entId, entUserId, entUserName, userId, nowFormat, nowFormat)
		ok := false
		if userType == 0 {
			//客服给用户发送,归属客服已读
			ok1 := IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time,isread,read_time) values (?,?,?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, sessionId, 1, nowFormat, 1, nowFormat) > 0
			//客服给用户发送,归属用户未读
			ok2 := IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, userId, 2, nowFormat) > 0
			ok = ok1 && ok2
			userType = 1
		} else if userType == 1 {
			// 客服给用户发送 客服接受已读系统信息
			ok = IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time,isread,read_time) values (?,?,?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, sessionId, 1, nowFormat, 1, nowFormat) > 0
			userType = 2
		} else if userType == 2 {
			//客服给用户发送消息 用户接受未读读系统信息
			ok = IC.BaseMysql.InsertBySqlByTx(tx, `insert into socialize_message_mailbox (appid,messag_id,type,send_user_id,send_user_type,receive_user_id,receive_user_type,own_id,own_type,create_time) values (?,?,?,?,?,?,?,?,?,?)`, appId, messageId, 7, sessionId, 1, userId, 2, userId, 2, nowFormat) > 0
			userType = 1
		}
		message_id = messageId
		return messageId > 0 && sessionId > 0 && ok
	})
	if ok1 {
		customer_service_id = entUserId
		userid = userId
		entid = entId
		go UserSynchronousList(customer_service_id, userid, entid, message_id, nowFormat, userType, 6)
	}
	return ok1, messageId
}

// 修改未读状态
func (b MessaggeService) UpdateReadById(in *messagecenter.ReadStateReq) {
	updateMap := map[string]interface{}{}
	sqlStr := ""
	log.Println("UpdateReadById", in.PositionId, in.NewUserId, in.SendId, in.EntUserId, in.UserType)
	switch in.UserType {
	case 2: //点对点聊天
		updateMap = map[string]interface{}{
			"own_type":     2,
			"own_id":       in.PositionId,
			"send_user_id": in.SendId,
			"type":         2,
			"isread":       0,
		}
		IC.BaseMysql.Update(util.SOCIALIZE_MESSAGE_MAILBOX, updateMap, map[string]interface{}{"isread": 1, "read_time": time.Now().Local().Format(util.Date_Full_Layout)})
		//更新socialize_summary表未读消息数量
		updateQuery := map[string]interface{}{
			"my_position_id":   in.PositionId,
			"your_position_id": in.SendId,
		}
		IC.BaseMysql.Update(util.SOCIALIZE_SUMMARY, updateQuery, map[string]interface{}{"unread": 0})
	case 3: //群聊天
		sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1, a.read_time = now( ) "+
			"WHERE a.own_type = 1 "+
			"AND a.type IN (3,6) "+
			"AND a.isread = 0 "+
			"AND a.own_id = %d AND a.chat_group_id = %d",
			util.SOCIALIZE_MESSAGE_MAILBOX, in.PositionId, in.SendId)
		IC.BaseMysql.UpdateOrDeleteBySql(sqlStr)
		//更新socialize_summary表未读消息数量
		updateQuery := map[string]interface{}{
			"my_position_id": in.PositionId,
			"chat_group_id":  in.SendId,
		}
		IC.BaseMysql.Update(util.SOCIALIZE_SUMMARY, updateQuery, map[string]interface{}{"unread": 0})
	case 1: // 客服聊天
		unreadSql := ""
		positionStr := GetUserAllPosition(in.NewUserId)
		if in.SendType == 1 { //1客服
			sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1,    a.read_time = now( )  "+
				"WHERE    a.own_type = 1 and a.iswithdraw = 0 "+
				"AND a.type IN ( 4,5,6,7)  "+
				"AND a.isread = 0    "+
				"AND a.own_id IN (SELECT id FROM %s WHERE user_id = %d)",
				util.SOCIALIZE_MESSAGE_MAILBOX, util.BASE_POSITION, in.NewUserId)
			unreadSql = fmt.Sprintf("UPDATE %s SET unread = 0 WHERE user_id = %d AND customer_service_id = %d", util.Socialize_customer_service_user, in.SendId, in.EntUserId)
		} else { //2用户
			sqlStr = fmt.Sprintf("UPDATE %s a  SET a.isread = 1,    a.read_time = now( )  "+
				"WHERE    a.own_type = 2 and a.iswithdraw = 0 "+
				"AND a.type IN ( 4,5,6,7 )  "+
				"AND a.isread = 0    "+
				"AND a.own_id  in (%s) ", util.SOCIALIZE_MESSAGE_MAILBOX, positionStr)
			unreadSql = fmt.Sprintf("UPDATE %s SET unread = 0 WHERE user_id = %d AND ent_id = %d", util.SOCIALIZE_SUMMARY, in.NewUserId, in.SendId)
		}

		IC.BaseMysql.UpdateOrDeleteBySql(sqlStr)
		IC.BaseMysql.UpdateOrDeleteBySql(unreadSql)
	}
	//if true {
	//未读信息修改

	//redis缓存处理
	//b.Count(in.NewUserId, in.UserType, in.EntUserId, true)
}

// WithdrawMessage 撤回消息
func (b MessaggeService) WithdrawMessage(in *messagecenter.ReadWithdrawReq) bool {
	messageId := encrypt.SE.Decode4Hex(in.MessageId)
	msg := IC.BaseMysql.FindOne(util.SOCIALIZE_MESSAGE, map[string]interface{}{"id": messageId}, "create_time", "")
	if msg == nil || len(*msg) <= 0 {
		log.Println("查询消息id失败")
		return false
	}
	createTime, _ := time.Parse(util.Date_Full_Layout, quitl.InterfaceToStr((*msg)["create_time"]))
	if createTime.Unix()+60*2 < time.Now().Unix() {
		log.Println("消息已超过2分钟,撤回失败")
		return false
	}
	nowForm := time.Now().Local()
	m := IC.BaseMysql.Update(util.SOCIALIZE_MESSAGE_MAILBOX,
		map[string]interface{}{"messag_id": messageId}, map[string]interface{}{"iswithdraw": 1, "withdraw_time": nowForm.Format(util.Date_Full_Layout)})
	if m {
		go SynchronousInfo(in.SenderId, in.RecipientId, in.ConversationType, quitl.Int64All(messageId), in.UserType, in.EntId, in.ChatGroupId)
	}
	return m
}

// 撤回消息同步信息
func SynchronousInfo(sender, recipient, conversationType, messageId, userType, entId, chatGroupId int64) {
	switch conversationType {
	case 1: //1v1用户聊天
		if IC.BaseMysql.Count(util.SOCIALIZE_MESSAGE_MAILBOX, map[string]interface{}{"messag_id": messageId, "own_id": recipient, "isread": 0}) > 0 {
			IC.BaseMysql.SelectBySql(fmt.Sprintf("update %s set unread=CASE WHEN unread > 0 and my_position_id = %d and your_position_id = %d THEN unread-1 ELSE 0 END;", util.Socialize_summary, recipient, sender))
		}
	case 2: //用户与客服
		if IC.BaseMysql.Count(util.SOCIALIZE_MESSAGE_MAILBOX, map[string]interface{}{"messag_id": messageId, "own_id": recipient, "isread": 0}) > 0 {
			if userType == 2 { //发送人是用户
				//接收人是会话标识 查询客服id
				data := IC.BaseMysql.FindOne(util.SOCIALIZE_CHAT_SESSION, map[string]interface{}{"id": recipient}, "", "")
				if data != nil && len(*data) > 0 {
					IC.BaseMysql.SelectBySql(fmt.Sprintf("update %s set unread=CASE WHEN unread > 0 and user_id = %d and customer_service_id = %d and entId = %d THEN unread-1 ELSE 0 END;", util.Socialize_customer_service_user, sender, quitl.IntAll((*data)["customer_service_id"]), entId))
				}
			} else { //发送人是客服
				IC.BaseMysql.SelectBySql(fmt.Sprintf("update %s set unread=CASE WHEN unread > 0 and user_id = %d and ent_id = %d THEN unread-1 ELSE 0 END;", util.Socialize_summary, recipient, entId))
			}
		}
	case 3: //一对群
		data := IC.BaseMysql.Find(util.SOCIALIZE_MESSAGE_MAILBOX, map[string]interface{}{"messag_id": messageId, "chat_group_id": chatGroupId, "isread": 0}, "own_id", "", -1, -1)
		if data != nil && len(*data) > 0 {
			var ownIds []string
			for _, v := range *data {
				ownIds = append(ownIds, quitl.InterfaceToStr(v["own_id"]))
			}
			IC.BaseMysql.SelectBySql(fmt.Sprintf("update %s set unread=CASE WHEN unread > 0 and  chat_group_id = %d and my_position_id in (%s) THEN unread-1 ELSE 0 END;", util.Socialize_summary, chatGroupId, strings.Join(ownIds, ",")))
		}
	}
}

// AppraiseMessage 消息评价
func (b MessaggeService) AppraiseMessage(in *messagecenter.AppraiseReq) error {
	messageId := encrypt.SE.Decode4Hex(in.MessageId)
	//查询此条消息是否是当前用户的
	if IC.BaseMysql.Count(util.SOCIALIZE_MESSAGE_MAILBOX, map[string]interface{}{
		"messag_id":         messageId,
		"receive_user_id":   in.NewUserId,
		"receive_user_type": 2,
		"type":              8,
	}) == 0 {
		return fmt.Errorf("未查询到信息")
	}
	if IC.BaseMysql.Count(util.SOCIALIZE_APPRAISE, map[string]interface{}{
		"appid":     in.Appid,
		"messag_id": messageId,
	}) > 0 {
		return fmt.Errorf("请勿重复评价")
	}
	//插入评价
	if IC.BaseMysql.Insert(util.SOCIALIZE_APPRAISE, map[string]interface{}{
		"appid":       in.Appid,
		"messag_id":   messageId,
		"create_time": time.Now().Local().Format(util.Date_Full_Layout),
		"appraise":    in.Appraise,
	}) > 0 {
		return nil
	}
	return fmt.Errorf("评价消息异常")
}

// 聊天
// 包含 1v1 ，群聊，群发
/*
类型；1：站内信消息 2：点对点消息 3：群消息 4：机器人消息 5：客服消息  6系统信息 7：客服自动回复  8：评价 9：其它系统消息 （除客服以外的） 10：撤回（自己看到的）  11：撤回（其他人看到的）
群撤回自己看到的和用户看到的不一样
*/
func (this *MessaggeService) Chat(in *messagecenter.MessageEntity) (fool bool, errorMsg string, content string, messageId, nowInt int64) {
	now := time.Now()
	nowTime := now.Format(date.Date_Full_Layout)
	messageId = int64(0)
	fool = IC.BaseMysql.ExecTx("消息存储", func(tx *sql.Tx) bool {
		isGroup := len(in.GroupIds) > 0
		isOneToOne := len(in.ReceiverIds) > 0
		isWithdrawByMyself := in.ItemType == 10
		isWithdrawByOthers := in.ItemType == 11
		createperson := strconv.Itoa(int(in.SendId))
		messageId = MessageAdd(tx, in.Appid, in.Title, in.Content, createperson, in.Link, in.Item, in.Type)
		//是否客服介入
		isCustomerServiceAccess := 0
		//除客服消息以外的系统消息
		if in.ItemType == 9 || in.ItemType == 10 || in.ItemType == 11 {
			in.ItemType = 6
		}
		//群聊
		if isGroup {
			//修改类型为群聊
			if in.ItemType != 6 {
				in.ItemType = 3
			}
			fieids := []string{"appid", "messag_id", "type", "send_user_id", "send_user_type", "receive_user_id", "receive_user_type", "own_type", "own_id", "create_time", "chat_group_id", "isread"}
			for _, v := range in.GroupIds {
				args := []interface{}{}
				groupUser := GetUserByGroupId(tx, v, in.SendId)
				//发送人自己
				if !isWithdrawByOthers {
					args = append(args, in.Appid, messageId, in.ItemType, in.SendId, 2, in.SendId, 2, 2, in.SendId, nowTime, v, 1)
					//最后一次聊天
					SocializeSummaryAddOrUpdate(tx, v, in.SendId, 0, messageId, isCustomerServiceAccess, nowTime, false, in.ItemType)
				}
				for _, vv := range groupUser {
					if !isWithdrawByMyself {
						log.Println("获取到群组下员工:", vv)
						//接收人其他用户
						args = append(args, in.Appid, messageId, in.ItemType, in.SendId, 2, vv, 2, 2, vv, nowTime, v, 0)
						//最后一次聊天
						SocializeSummaryAddOrUpdate(tx, v, 0, vv, messageId, isCustomerServiceAccess, nowTime, false, in.ItemType)
					}
				}
				MessageMailBoxAdd(tx, fieids, args)
			}
		}
		//1v1
		if isOneToOne {
			//修改类型为个人
			if in.ItemType != 6 {
				in.ItemType = 2
			}
			fieids := []string{"appid", "messag_id", "type", "send_user_id", "send_user_type", "receive_user_id", "receive_user_type", "own_type", "own_id", "create_time", "isread"}
			args := []interface{}{}

			for _, v := range in.ReceiverIds {
				if !isWithdrawByOthers {
					args = append(args, in.Appid, messageId, in.ItemType, in.SendId, 2, v, 2, 2, in.SendId, nowTime, 1)
					//最后一次聊天
					SocializeSummaryAddOrUpdate(tx, 0, in.SendId, v, messageId, isCustomerServiceAccess, nowTime, true, in.ItemType)
				}
				if !isWithdrawByMyself {
					args = append(args, in.Appid, messageId, in.ItemType, in.SendId, 2, v, 2, 2, v, nowTime, 0)
					//最后一次聊天
					SocializeSummaryAddOrUpdate(tx, 0, v, in.SendId, messageId, isCustomerServiceAccess, nowTime, false, in.ItemType)
				}
			}
			MessageMailBoxAdd(tx, fieids, args)
		}
		return true
	})

	return fool, "", in.Content, messageId, now.Unix()
}

// 消息存储
func MessageAdd(tx *sql.Tx, appid, title, content, createperson, link string, item, messageType int64) int64 {
	nowTime := time.Now()
	message := map[string]interface{}{
		"appid":         appid,
		"title":         title,
		"content":       content,
		"item":          item,
		"type":          messageType,
		"link":          link,
		"create_time":   nowTime.Format(date.Date_Full_Layout),
		"create_person": createperson, //系统消息时，创建人是群聊id或接收人id
	}
	return IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_MESSAGE, message)
}

// 消息信息箱存储
// types 2:点对点 3:群消息
func MessageMailBoxAdd(tx *sql.Tx, fieids []string, args []interface{}) (int64, int64) {
	length, lastId := IC.BaseMysql.InsertBatchByTx(tx, util.SOCIALIZE_MESSAGE_MAILBOX, fieids, args)
	log.Println("MessageMailBoxAdd length:", length, "MessageMailBoxAdd lastId:", lastId)
	return length, lastId
}

// 获取除发送人以外的群成员
func GetUserByGroupId(tx *sql.Tx, groupId, sendId int64) []int64 {
	arr := []int64{}
	data := IC.BaseMysql.SelectBySqlByTx(tx, "select position_id from "+util.SOCIALIZE_CHAT_GROUP_PERSON+" where status = 1 and chat_group_id = ? AND position_id != ? ", groupId, sendId)
	if data == nil || len(*data) <= 0 {
		return arr
	}
	for _, v := range *data {
		position_id := quitl.Int64All(v["position_id"])
		if position_id == 0 {
			continue
		}
		arr = append(arr, position_id)
	}
	return arr
}

// 最后一次聊天存储
// 1v1是双方的
// 群聊是发送人和其他人的
// send :true发送人 false接收人 用于取分1对1 身份
func SocializeSummaryAddOrUpdate(tx *sql.Tx, groupId, myPositionId, yourPositionId, messageId int64, isCustomerServiceAccess int, timestamp string, send bool, itemType int64) bool {
	//判断是否存在
	if groupId > 0 {
		isSend := myPositionId != 0
		if isSend {
			if IC.BaseMysql.CountBySql(fmt.Sprintf(`select count(1) from %s where chat_group_id =? and my_position_id =?`, util.SOCIALIZE_SUMMARY), groupId, myPositionId) > 0 {
				//存在更新
				return IC.BaseMysql.UpdateByTx(tx, util.SOCIALIZE_SUMMARY, map[string]interface{}{
					"chat_group_id":  groupId,
					"my_position_id": myPositionId,
				}, map[string]interface{}{
					"message_id": messageId,
					"timestamp":  timestamp,
				})
			} else {
				//新增
				return IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_SUMMARY, map[string]interface{}{
					"chat_group_id":  groupId,
					"my_position_id": myPositionId,
					"message_id":     messageId,
					"timestamp":      timestamp,
					"unread":         0,
				}) > 0
			}
		} else {
			if r := IC.BaseMysql.SelectBySql(fmt.Sprintf(`select unread from %s where chat_group_id =? and my_position_id =?`, util.SOCIALIZE_SUMMARY), groupId, yourPositionId); r != nil && len(*r) > 0 {
				updateMap := map[string]interface{}{
					"message_id": messageId,
					"timestamp":  timestamp,
				}
				if itemType != 6 {
					updateMap["unread"] = gconv.Int((*r)[0]["unread"]) + 1
				}
				//存在更新
				return IC.BaseMysql.UpdateByTx(tx, util.SOCIALIZE_SUMMARY, map[string]interface{}{
					"chat_group_id":  groupId,
					"my_position_id": yourPositionId,
				}, updateMap)
			} else {
				//新增
				saveMap := map[string]interface{}{
					"chat_group_id":  groupId,
					"my_position_id": yourPositionId,
					"message_id":     messageId,
					"timestamp":      timestamp,
				}
				if itemType != 6 {
					saveMap["unread"] = 1
				}
				return IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_SUMMARY, saveMap) > 0
			}
		}
	} else {
		if yourPositionId > 0 {
			ok_my := true
			ok_your := true
			//发送方
			if r := IC.BaseMysql.SelectBySql(fmt.Sprintf(`select id,unread from %s where my_position_id =? and your_position_id =? limit 1`, util.SOCIALIZE_SUMMARY), myPositionId, yourPositionId); r != nil && len(*r) > 0 { //存在更新
				updateMap := map[string]interface{}{
					"message_id": messageId,
					"timestamp":  timestamp,
				}
				if !send && itemType != 6 {
					updateMap["unread"] = gconv.Int((*r)[0]["unread"]) + 1
				}
				ok_my = IC.BaseMysql.UpdateByTx(tx, util.SOCIALIZE_SUMMARY, map[string]interface{}{
					"my_position_id":   myPositionId,
					"your_position_id": yourPositionId,
				}, updateMap)
			} else {
				//新增
				saveMap := map[string]interface{}{
					"my_position_id":          myPositionId,
					"your_position_id":        yourPositionId,
					"message_id":              messageId,
					"timestamp":               timestamp,
					"unread":                  0,
					"customer_service_access": isCustomerServiceAccess,
				}
				if !send && itemType != 6 {
					saveMap["unread"] = 1
				}
				ok_my = IC.BaseMysql.InsertByTx(tx, util.SOCIALIZE_SUMMARY, saveMap) > 0
			}
			return ok_my && ok_your
		}
	}
	return true
}

// 群组人员未读消息更新
func GroupUserUnReadUpdate(tx *sql.Tx, ids []int64) bool {
	whs := []string{}
	for i := 0; i < len(ids); i++ {
		whs = append(whs, "?")
	}
	wh := strings.Join(whs, ",")
	interfaces := gconv.Interfaces(ids)
	count := IC.BaseMysql.UpdateOrDeleteBySql(`UPDATE `+util.SOCIALIZE_CHAT_GROUP_PERSON+` SET unread = unread + 1 WHERE id in (`+wh+`)`, interfaces...)
	if count > 0 {
		return true
	}
	return true
}

// GetUserAllPosition 用户下所有职位id
func GetUserAllPosition(baseUserId int64) (positionStr string) {
	//查询用户所有的职位id
	sqlPosition := fmt.Sprintf("SELECT id FROM %s WHERE user_id = %d", util.BASE_POSITION, baseUserId)
	positionArr := IC.BaseMysql.SelectBySql(sqlPosition)
	if positionArr != nil && len(*positionArr) > 0 {
		for k, val := range *positionArr {
			if k < len(*positionArr)-1 {
				positionStr += strconv.Itoa(quitl.IntAll(val["id"])) + ","
			} else {
				positionStr += strconv.Itoa(quitl.IntAll(val["id"]))
			}
		}
	}
	return positionStr
}

// 1v1首次建立会话 创建汇总表
func OneCreatingSession(in *messagecenter.OneUserConversationReq) string {
	if in.MyPositionId < 0 || in.YouPositionId < 0 {
		return "参数异常"
	}
	if IC.BaseMysql.Count(util.SOCIALIZE_SUMMARY, map[string]interface{}{"my_position_id": in.MyPositionId, "your_position_id": in.YouPositionId}) > 0 {
		return ""
	}
	if IC.BaseMysql.Insert(util.SOCIALIZE_SUMMARY, map[string]interface{}{
		"my_position_id":          in.MyPositionId,
		"your_position_id":        in.YouPositionId,
		"message_id":              0,
		"timestamp":               time.Now().Format(date.Date_Full_Layout),
		"unread":                  0,
		"customer_service_access": 0,
	}) > 0 {
		return ""
	}
	return "创建汇总表数据失败"
}

func GetSenderName(in *messagecenter.GetSenderNameReq) string {
	var name string
	switch in.SType {
	case 1: //客服
		data1 := IC.BaseMysql.FindOne("socialize_chat_session", map[string]interface{}{"id": in.Id}, "customer_service_id", "")
		if data1 != nil && len(*data1) > 0 {
			data := IC.BaseMysql.FindOne("socialize_tenant_seat", map[string]interface{}{"customer_service_id": quitl.IntAll((*data1)["customer_service_id"])}, "customer_service_name", "")
			if data != nil && len(*data) > 0 {
				name = fmt.Sprintf("%s(客服)", quitl.InterfaceToStr((*data)["customer_service_name"]))
			}
		}

	case 2: //用户
		position := IC.BaseMysql.SelectBySql(fmt.Sprintf(`SELECT a.ent_id,b.phone FROM base_position a INNER JOIN base_user b on a.id =%d AND a.user_id = b.id `, in.Id))
		if position != nil && len(*position) > 0 {
			phone := (*position)[0]["phone"]
			entId := (*position)[0]["ent_id"]

			nameMap := IC.MainMysql.SelectBySql(fmt.Sprintf(`SELECT a.phone,IF(a.name = "我" AND b.role_id = 1 ,"%s",a.name)  AS name,b.role_id FROM %s a
					LEFT JOIN entniche_user_role b on  a.id = b.user_id where a.phone = %s and a.ent_id = %d `, util.UserRoleOne, util.ENTNICHE_USER, phone, entId))
			if nameMap != nil && len(*nameMap) > 0 {
				name = fmt.Sprintf("%s(用户)", (*nameMap)[0]["name"])
			}
		}

	case 3: //群
		data := IC.BaseMysql.FindOne(util.SOCIALIZE_CHAT_GROUP, map[string]interface{}{"id": in.Id}, "name", "")
		if data != nil {
			name = fmt.Sprintf("%s(群)", quitl.InterfaceToStr((*data)["name"]))
		}
	}
	return name
}