acceptance.go 13 KB

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  1. package service
  2. import (
  3. "app.yhyue.com/moapp/jybase/common"
  4. "app.yhyue.com/moapp/jybase/date"
  5. "app.yhyue.com/moapp/jybase/mail"
  6. "app.yhyue.com/moapp/jybase/redis"
  7. . "bp.jydev.jianyu360.cn/BaseService/biService/entity"
  8. "bp.jydev.jianyu360.cn/BaseService/biService/rpc/biservice"
  9. "database/sql"
  10. "fmt"
  11. "github.com/gogf/gf/v2/util/gconv"
  12. "github.com/zeromicro/go-zero/core/logx"
  13. "log"
  14. "strings"
  15. "time"
  16. )
  17. func AddAcceptance(in *biservice.AcceptanceReq, productMap []ProductMap, entId int64) string {
  18. in.ParamData = strings.ReplaceAll(in.ParamData, "\n", "")
  19. nowTime := time.Now().Format(date.Date_Full_Layout)
  20. //编号处理
  21. is_clue := 1
  22. deptName := ""
  23. if in.DeptId != "" {
  24. //部门名称查询
  25. deptData := JyMysql.FindOne("entniche_department", map[string]interface{}{
  26. "id": in.DeptId,
  27. }, "name", "")
  28. if deptData != nil && len(*deptData) > 0 {
  29. deptName = gconv.String((*deptData)["name"])
  30. }
  31. }
  32. acceptance_no := fmt.Sprintf("SLD%s%s", time.Now().Format(date.Date_yyyyMMdd), FindNumber("sld"))
  33. acceptanceMap := map[string]interface{}{
  34. "acceptance_no": acceptance_no,
  35. "propose_type": in.ProposeType,
  36. "propose_time": in.ProposeTime,
  37. "channel": in.Channel,
  38. "acceptance_type": in.AcceptanceType,
  39. "status": in.Status,
  40. "initiator_name": in.EntUserName,
  41. "initiator_position_id": in.PositionId,
  42. "department_no": in.DeptId,
  43. "remark": in.Remark,
  44. "is_delete": 1,
  45. "creator_name": in.EntUserName,
  46. "creator_position_id": in.PositionId,
  47. "creator_time": nowTime,
  48. "department_name": deptName,
  49. }
  50. ok := WorkOrder.ExecTx("受理单处理", func(tx *sql.Tx) bool {
  51. //新增受理单子单
  52. childMap := gconv.Map(in.ParamData)
  53. if childMap != nil && len(childMap) > 0 {
  54. phone := ""
  55. company := ""
  56. innerArr := []interface{}{}
  57. innerStr := []string{"acceptance_no", "field_name", "field_value", "creator_name", "creator_position_id", "creator_time"}
  58. for k, v := range childMap {
  59. innerArr = append(innerArr, acceptance_no)
  60. innerArr = append(innerArr, k)
  61. innerArr = append(innerArr, v)
  62. innerArr = append(innerArr, in.EntUserName)
  63. innerArr = append(innerArr, in.PositionId)
  64. innerArr = append(innerArr, nowTime)
  65. switch k {
  66. case "公司名称":
  67. company = gconv.String(v)
  68. case "联系方式num":
  69. phone = gconv.String(v)
  70. }
  71. }
  72. if len(innerArr) > 0 {
  73. ok2, ok3 := WorkOrder.InsertBatchByTx(tx, "order_acceptance_children", innerStr, innerArr)
  74. if ok2 <= 0 && ok3 <= 0 {
  75. return false
  76. }
  77. }
  78. //判断是否创建工单
  79. selectedProductMap := map[string]SelectProductMap{}
  80. productArr := []string{}
  81. if _, isOk := childMap["咨询产品"]; isOk {
  82. for _, v := range strings.Split(gconv.String(childMap["咨询产品"]), ",") {
  83. for _, product := range productMap {
  84. if strings.Contains(product.Product, v) {
  85. selectedProduct := selectedProductMap[product.ProductCode]
  86. selectedProduct.PersonArr = product.PersonArr
  87. selectedProduct.Product = append(selectedProduct.Product, v)
  88. productArr = append(productArr, v)
  89. selectedProductMap[product.ProductCode] = selectedProduct
  90. continue
  91. }
  92. }
  93. }
  94. if len(strings.Split(gconv.String(childMap["咨询产品"]), ",")) != len(productArr) {
  95. is_clue = 2
  96. }
  97. }
  98. for k, v := range selectedProductMap {
  99. if !AddOrderWork(k, acceptance_no, nowTime, phone, company, tx, in, v, entId) {
  100. return false
  101. }
  102. }
  103. }
  104. //先新增受理单主单
  105. acceptanceMap["is_clue"] = is_clue
  106. ok1 := WorkOrder.InsertByTx(tx, "order_acceptance", acceptanceMap)
  107. if ok1 <= 0 {
  108. logx.Info("受理单创建失败")
  109. return false
  110. }
  111. //工单处理
  112. return true
  113. })
  114. if ok {
  115. return acceptance_no
  116. }
  117. return ""
  118. }
  119. func AddOrderWork(orderType, acceptance_no, nowTime, phone, company string, tx *sql.Tx, in *biservice.AcceptanceReq, selectPersonMap SelectProductMap, entId int64) bool {
  120. dkPerson := ""
  121. dkdeptName := ""
  122. dkdeptId := ""
  123. dkPositionId := int64(0)
  124. personMap := map[string]interface{}{}
  125. personMap = Findcandidate(selectPersonMap.PersonArr, entId, orderType)
  126. dkPositionId = gconv.Int64(personMap["positionId"])
  127. dkPerson = gconv.String(personMap["name"])
  128. dkdeptId = gconv.String(personMap["deptId"])
  129. dkdeptName = gconv.String(personMap["deptName"])
  130. if dkPositionId != 0 {
  131. work_order_no := fmt.Sprintf("GD%s%s", time.Now().Format(date.Date_yyyyMMdd), FindNumber("gd"))
  132. orderWorkMap := map[string]interface{}{
  133. "work_order_no": work_order_no,
  134. "acceptance_no": acceptance_no,
  135. "type": strings.Join(selectPersonMap.Product, ","),
  136. "status": 1,
  137. "initiator_name": in.EntUserName,
  138. "initiator_position_id": in.PositionId,
  139. "current_name": dkPerson,
  140. "current_position_id": dkPositionId,
  141. "is_delete": 1,
  142. "creator_name": in.EntUserName,
  143. "creator_position_id": in.PositionId,
  144. "creator_time": nowTime,
  145. "two_type": orderType,
  146. "department_no": dkdeptId,
  147. "department_name": dkdeptName,
  148. "update_time": nil,
  149. }
  150. logx.Info(orderWorkMap, "11111", selectPersonMap)
  151. ok3 := WorkOrder.InsertByTx(tx, "order_work", orderWorkMap)
  152. if ok3 <= 0 {
  153. log.Println("工单保存失败")
  154. return false
  155. }
  156. //发送邮件
  157. //日志添加
  158. approvalRecordMap := map[string]interface{}{
  159. "work_order_no": work_order_no,
  160. "status": 1,
  161. "new_status": nil,
  162. "handle_name": dkPerson,
  163. "handle_position_id": dkPositionId,
  164. "handle_dept_id": dkdeptId,
  165. "handle_dept_name": dkdeptName,
  166. "creator_name": in.EntUserName,
  167. "creator_position_id": in.PositionId,
  168. "is_delete": 1,
  169. "creator_time": nowTime,
  170. }
  171. ok4 := WorkOrder.InsertByTx(tx, "approval_record", approvalRecordMap)
  172. if ok4 <= 0 {
  173. log.Println("工单记录保存失败")
  174. return false
  175. }
  176. log.Println(personMap)
  177. log.Println(GmailAuth, personMap, strings.Join(selectPersonMap.Product, ","), dkPerson, in.EntUserName, nowTime, work_order_no, phone, company)
  178. WorkMail(GmailAuth, personMap, strings.Join(selectPersonMap.Product, ","), dkPerson, in.EntUserName, nowTime, work_order_no, phone, company)
  179. }
  180. return true
  181. }
  182. // 大客人员选择
  183. func Findcandidate(personArr []Person, entId int64, orderType string) map[string]interface{} {
  184. person := map[string]interface{}{}
  185. positionArr := []string{}
  186. personMap := map[string]map[string]interface{}{}
  187. positionId := int64(0)
  188. phoneArr := []string{}
  189. personNameArr := []string{}
  190. for _, v := range personArr {
  191. phoneArr = append(phoneArr, fmt.Sprintf(`"%s"`, v.Phone))
  192. personNameArr = append(personNameArr, fmt.Sprintf(`"%s"`, v.Name))
  193. personMap[gconv.String(v.Phone)] = map[string]interface{}{
  194. "name": gconv.String(v.Name),
  195. }
  196. }
  197. //个人邮箱,部门信息获取
  198. entUserArr := JyMysql.SelectBySql(fmt.Sprintf(`SELECT
  199. a.name as name,a.mail as mail,b.dept_id as deptId,a.phone,c.name as deptName
  200. FROM
  201. entniche_user a
  202. INNER JOIN entniche_department_user b ON a.ent_id =%d
  203. AND a.phone IN %s
  204. and a.id=b.user_id
  205. inner join entniche_department c on b.dept_id=c.id
  206. `, entId, fmt.Sprintf("(%s)", strings.Join(phoneArr, ","))))
  207. if entUserArr != nil && len(*entUserArr) > 0 {
  208. for _, v := range *entUserArr {
  209. phone := gconv.String(v["phone"])
  210. personMap[phone]["mail"] = gconv.String(v["mail"])
  211. personMap[phone]["deptId"] = gconv.String(v["deptId"])
  212. personMap[phone]["deptName"] = gconv.String(v["deptName"])
  213. }
  214. }
  215. //
  216. positionArrMap := JyTidb.SelectBySql(fmt.Sprintf(`select a.phone,b.id from
  217. base_user a
  218. INNER JOIN base_position b
  219. on b.ent_id=%d and a.phone in %s and b.user_id=a.id and b.type=1`,
  220. entId, fmt.Sprintf("(%s)", strings.Join(phoneArr, ","))))
  221. if positionArrMap != nil && len(*positionArrMap) > 0 {
  222. for _, v := range *positionArrMap {
  223. phone := gconv.String(v["phone"])
  224. positionid := gconv.Int64(v["id"])
  225. for k := range personMap {
  226. if k == phone {
  227. personMap[phone]["positionId"] = positionid
  228. positionArr = append(positionArr, gconv.String(positionid))
  229. }
  230. }
  231. }
  232. }
  233. //查询工单数量
  234. positionNumberMap := WorkOrder.SelectBySql(`SELECT
  235. current_position_id,
  236. COUNT( 1 ) AS count
  237. FROM
  238. order_work
  239. WHERE
  240. FIND_IN_SET(current_position_id , ?) and two_type=?
  241. GROUP BY current_position_id
  242. ORDER BY
  243. count ,FIELD(current_name,?) asc `, strings.Join(positionArr, ","), orderType, strings.Join(personNameArr, ","))
  244. if positionNumberMap != nil && len(*positionNumberMap) == len(personArr) {
  245. positionId = gconv.Int64((*positionNumberMap)[0]["current_position_id"])
  246. } else if positionNumberMap != nil && len(*positionNumberMap) != len(personArr) {
  247. for _, v := range positionArr {
  248. count := int64(0)
  249. for _, v1 := range *positionNumberMap {
  250. id := gconv.String(v1["current_position_id"])
  251. if id == v {
  252. count = gconv.Int64(v1["count"])
  253. }
  254. }
  255. if count == 0 {
  256. positionId = gconv.Int64(v)
  257. break
  258. }
  259. }
  260. } else {
  261. positionId = gconv.Int64(positionArr[0])
  262. }
  263. if positionId == 0 {
  264. positionId = gconv.Int64(positionArr[0])
  265. }
  266. //商机管理员
  267. deptId := int64(0)
  268. for _, v := range personMap {
  269. positionid := gconv.Int64(v["positionId"])
  270. if positionId == positionid {
  271. person = v
  272. deptId = gconv.Int64(v["deptId"])
  273. }
  274. }
  275. //本部门管理员查询
  276. depthMap := JyMysql.SelectBySql(`SELECT
  277. c.name as name,c.mail as mail
  278. FROM
  279. entniche_department_user a
  280. INNER JOIN entniche_user_role b ON a.dept_id = ?
  281. AND a.user_id = b.user_id
  282. AND b.role_id !=""
  283. INNER JOIN entniche_user c ON a.user_id = c.id`, deptId)
  284. if depthMap != nil && len(*depthMap) > 0 {
  285. person["deptPersonName"] = gconv.String((*depthMap)[0]["name"])
  286. person["deptPersonMail"] = gconv.String((*depthMap)[0]["mail"])
  287. }
  288. //商机管理员查询
  289. superiorDepthMap := JyMysql.SelectBySql(`SELECT
  290. c.*
  291. FROM
  292. entniche_department d
  293. INNER JOIN entniche_department_user a ON d.id = ?
  294. AND d.pid = a.dept_id
  295. INNER JOIN entniche_user_role b ON a.user_id = b.user_id
  296. AND b.role_id !=""
  297. INNER JOIN entniche_user c ON a.user_id = c.id`, deptId)
  298. if superiorDepthMap != nil && len(*superiorDepthMap) > 0 {
  299. person["superiorDepthPersonName"] = gconv.String((*superiorDepthMap)[0]["name"])
  300. person["superiorDepthPersonMail"] = gconv.String((*superiorDepthMap)[0]["mail"])
  301. }
  302. return person
  303. }
  304. // 编号查询
  305. func FindNumber(moudle string) string {
  306. today := time.Now().Format("2006-01-02")
  307. yesterday := time.Now().AddDate(0, 0, -1).Format("2006-01-02")
  308. key := fmt.Sprintf("%s_%s", today, moudle)
  309. yesterdayKey := fmt.Sprintf("%s_%s", yesterday, moudle)
  310. if ok, _ := redis.Exists("newother", yesterdayKey); ok {
  311. //删除之前数据
  312. redis.Del("newother", yesterdayKey)
  313. }
  314. count := redis.Incr("newother", key)
  315. log.Println("编号获取", moudle, fmt.Sprintf("%04d", count))
  316. return fmt.Sprintf("%04d", count)
  317. }
  318. func WorkMail(gmailAuth []*mail.GmailAuth, personMap map[string]interface{}, productStr string, personName1, personName2, createTimeStr, acceptance_no, phone, company string) {
  319. orderType := fmt.Sprintf(`客户咨询线索(%s)`, productStr)
  320. title := fmt.Sprintf("%s通知", orderType)
  321. if personName1 == gconv.String(personMap["deptPersonName"]) {
  322. personMap["deptPersonMail"] = ""
  323. }
  324. if personName1 == gconv.String(personMap["superiorDepthPersonName"]) {
  325. personMap["superiorDepthPersonMail"] = ""
  326. }
  327. content := fmt.Sprintf(`%s,您好,“%s”于%s新增了1条"%s”(工单编号:%s)%s%s,请及时前往【剑鱼PC工作台-受理-工单管理-我负责的】进行工单处理。`, personName1, personName2, createTimeStr, orderType, acceptance_no, gconv.String(common.If(phone == "", "", fmt.Sprintf(`,客户联系方式为:%s`, phone))), gconv.String(common.If(company == "", "", fmt.Sprintf(`,公司名称:%s`, company))))
  328. toMail := gconv.String(personMap["mail"])
  329. mailArr := []string{}
  330. if gconv.String(common.If(gconv.String(personMap["deptPersonMail"]) == "", "", gconv.String(personMap["deptPersonMail"]))) != "" {
  331. mailArr = append(mailArr, gconv.String(common.If(gconv.String(personMap["deptPersonMail"]) == "", "", gconv.String(personMap["deptPersonMail"]))))
  332. }
  333. if gconv.String(common.If(gconv.String(personMap["superiorDepthPersonMail"]) == "", "", gconv.String(personMap["superiorDepthPersonMail"]))) != "" {
  334. mailArr = append(mailArr, gconv.String(common.If(gconv.String(personMap["superiorDepthPersonMail"]) == "", "", gconv.String(personMap["superiorDepthPersonMail"]))))
  335. }
  336. toCc := strings.Join(mailArr, ",")
  337. if len(mailArr) > 0 {
  338. toMail = fmt.Sprintf("%s|%s", toMail, toCc)
  339. }
  340. log.Println(toMail, "", title, content)
  341. for k, v := range gmailAuth {
  342. fool := mail.GSendMail_q("剑鱼标讯", toMail, "", "", title, content, "", "", v)
  343. if fool {
  344. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件成功", v.User))
  345. break
  346. }
  347. if k < len(gmailAuth)-1 {
  348. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件失败!3s后使用其他邮箱尝试", v.User))
  349. } else {
  350. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件失败!", v.User))
  351. }
  352. time.Sleep(time.Second * 3)
  353. }
  354. }