acceptance.go 12 KB

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  1. package service
  2. import (
  3. "app.yhyue.com/moapp/jybase/common"
  4. "app.yhyue.com/moapp/jybase/date"
  5. "app.yhyue.com/moapp/jybase/mail"
  6. "app.yhyue.com/moapp/jybase/redis"
  7. . "bp.jydev.jianyu360.cn/BaseService/biService/entity"
  8. "bp.jydev.jianyu360.cn/BaseService/biService/rpc/biservice"
  9. "database/sql"
  10. "fmt"
  11. "github.com/gogf/gf/v2/util/gconv"
  12. "github.com/zeromicro/go-zero/core/logx"
  13. "log"
  14. "strings"
  15. "time"
  16. )
  17. func AddAcceptance(in *biservice.AcceptanceReq, DkPersonMap []map[string]interface{}, entId int64, productMap map[string]string) string {
  18. in.ParamData = strings.ReplaceAll(in.ParamData, "\n", "")
  19. nowTime := time.Now().Format(date.Date_Full_Layout)
  20. //编号处理
  21. is_clue := 1
  22. deptName := ""
  23. if in.DeptId != "" {
  24. //部门名称查询
  25. deptData := JyMysql.FindOne("entniche_department", map[string]interface{}{
  26. "id": in.DeptId,
  27. }, "name", "")
  28. if deptData != nil && len(*deptData) > 0 {
  29. deptName = gconv.String((*deptData)["name"])
  30. }
  31. }
  32. acceptance_no := fmt.Sprintf("SLD%s%s", time.Now().Format(date.Date_yyyyMMdd), FindNumber("sld"))
  33. acceptanceMap := map[string]interface{}{
  34. "acceptance_no": acceptance_no,
  35. "propose_type": in.ProposeType,
  36. "propose_time": in.ProposeTime,
  37. "channel": in.Channel,
  38. "acceptance_type": in.AcceptanceType,
  39. "status": in.Status,
  40. "initiator_name": in.EntUserName,
  41. "initiator_position_id": in.PositionId,
  42. "department_no": in.DeptId,
  43. "remark": in.Remark,
  44. "is_delete": 1,
  45. "creator_name": in.EntUserName,
  46. "creator_position_id": in.PositionId,
  47. "creator_time": nowTime,
  48. "department_name": deptName,
  49. }
  50. ok := WorkOrder.ExecTx("受理单处理", func(tx *sql.Tx) bool {
  51. //新增受理单子单
  52. childMap := gconv.Map(in.ParamData)
  53. if childMap != nil && len(childMap) > 0 {
  54. phone := ""
  55. company := ""
  56. innerArr := []interface{}{}
  57. innerStr := []string{"acceptance_no", "field_name", "field_value", "creator_name", "creator_position_id", "creator_time"}
  58. for k, v := range childMap {
  59. innerArr = append(innerArr, acceptance_no)
  60. innerArr = append(innerArr, k)
  61. innerArr = append(innerArr, v)
  62. innerArr = append(innerArr, in.EntUserName)
  63. innerArr = append(innerArr, in.PositionId)
  64. innerArr = append(innerArr, nowTime)
  65. switch k {
  66. case "公司名称":
  67. company = gconv.String(v)
  68. case "联系方式num":
  69. phone = gconv.String(v)
  70. }
  71. }
  72. if len(innerArr) > 0 {
  73. ok2, ok3 := WorkOrder.InsertBatchByTx(tx, "order_acceptance_children", innerStr, innerArr)
  74. if ok2 <= 0 && ok3 <= 0 {
  75. return false
  76. }
  77. }
  78. //判断是否创建工单
  79. dkPerson := ""
  80. dkdeptName := ""
  81. dkdeptId := ""
  82. dkProduct := []string{}
  83. dkPositionId := int64(0)
  84. personMap := map[string]interface{}{}
  85. if _, isOk := childMap["咨询产品"]; isOk {
  86. for _, v := range strings.Split(gconv.String(childMap["咨询产品"]), ",") {
  87. switch productMap[v] {
  88. case "dk":
  89. dkProduct = append(dkProduct, v)
  90. if dkPositionId == 0 {
  91. personMap = Findcandidate(DkPersonMap, entId)
  92. dkPositionId = gconv.Int64(personMap["positionId"])
  93. dkPerson = gconv.String(personMap["name"])
  94. dkdeptId = gconv.String(personMap["deptId"])
  95. dkdeptName = gconv.String(personMap["deptName"])
  96. }
  97. continue
  98. default:
  99. is_clue = 2
  100. }
  101. }
  102. }
  103. if dkPositionId != 0 {
  104. work_order_no := fmt.Sprintf("GD%s%s", time.Now().Format(date.Date_yyyyMMdd), FindNumber("gd"))
  105. orderWorkMap := map[string]interface{}{
  106. "work_order_no": work_order_no,
  107. "acceptance_no": acceptance_no,
  108. "type": strings.Join(dkProduct, ","),
  109. "status": 1,
  110. "initiator_name": in.EntUserName,
  111. "initiator_position_id": in.PositionId,
  112. "current_name": dkPerson,
  113. "current_position_id": dkPositionId,
  114. "is_delete": 1,
  115. "creator_name": in.EntUserName,
  116. "creator_position_id": in.PositionId,
  117. "creator_time": nowTime,
  118. "two_type": "dk",
  119. "department_no": dkdeptId,
  120. "department_name": dkdeptName,
  121. "update_time": nil,
  122. }
  123. ok3 := WorkOrder.InsertByTx(tx, "order_work", orderWorkMap)
  124. if ok3 <= 0 {
  125. return false
  126. }
  127. //发送邮件
  128. //日志添加
  129. approvalRecordMap := map[string]interface{}{
  130. "work_order_no": work_order_no,
  131. "status": 1,
  132. "new_status": nil,
  133. "handle_name": dkPerson,
  134. "handle_position_id": dkPositionId,
  135. "handle_dept_id": dkdeptId,
  136. "handle_dept_name": dkdeptName,
  137. "creator_name": in.EntUserName,
  138. "creator_position_id": in.PositionId,
  139. "is_delete": 1,
  140. "creator_time": nowTime,
  141. }
  142. WorkOrder.InsertByTx(tx, "approval_record", approvalRecordMap)
  143. log.Println(personMap)
  144. WorkMail(GmailAuth, personMap, strings.Join(dkProduct, ","), dkPerson, in.EntUserName, nowTime, work_order_no, phone, company)
  145. }
  146. }
  147. //先新增受理单主单
  148. acceptanceMap["is_clue"] = is_clue
  149. ok1 := WorkOrder.InsertByTx(tx, "order_acceptance", acceptanceMap)
  150. if ok1 <= 0 {
  151. logx.Info("受理单创建失败")
  152. return false
  153. }
  154. //工单处理
  155. return true
  156. })
  157. if ok {
  158. return acceptance_no
  159. }
  160. return ""
  161. }
  162. // 大客人员选择
  163. func Findcandidate(DkPersonMap []map[string]interface{}, entId int64) map[string]interface{} {
  164. person := map[string]interface{}{}
  165. positionArr := []string{}
  166. personMap := map[string]map[string]interface{}{}
  167. positionId := int64(0)
  168. phoneArr := []string{}
  169. for _, v := range DkPersonMap {
  170. phoneArr = append(phoneArr, fmt.Sprintf(`"%s"`, gconv.String(v["phone"])))
  171. personMap[gconv.String(v["phone"])] = map[string]interface{}{
  172. "name": gconv.String(v["personName"]),
  173. }
  174. }
  175. //个人邮箱,部门信息获取
  176. entUserArr := JyMysql.SelectBySql(fmt.Sprintf(`SELECT
  177. a.name as name,a.mail as mail,b.dept_id as deptId,a.phone,c.name as deptName
  178. FROM
  179. entniche_user a
  180. INNER JOIN entniche_department_user b ON a.ent_id =%d
  181. AND a.phone IN %s
  182. and a.id=b.user_id
  183. inner join entniche_department c on b.dept_id=c.id
  184. `, entId, fmt.Sprintf("(%s)", strings.Join(phoneArr, ","))))
  185. if entUserArr != nil && len(*entUserArr) > 0 {
  186. for _, v := range *entUserArr {
  187. phone := gconv.String(v["phone"])
  188. personMap[phone]["mail"] = gconv.String(v["mail"])
  189. personMap[phone]["deptId"] = gconv.String(v["deptId"])
  190. personMap[phone]["deptName"] = gconv.String(v["deptName"])
  191. }
  192. }
  193. //
  194. positionArrMap := JyTidb.SelectBySql(fmt.Sprintf(`select a.phone,b.id from
  195. base_user a
  196. INNER JOIN base_position b
  197. on b.ent_id=%d and a.phone in %s and b.user_id=a.id and b.type=1`,
  198. entId, fmt.Sprintf("(%s)", strings.Join(phoneArr, ","))))
  199. if positionArrMap != nil && len(*positionArrMap) > 0 {
  200. for _, v := range *positionArrMap {
  201. phone := gconv.String(v["phone"])
  202. positionid := gconv.Int64(v["id"])
  203. for k := range personMap {
  204. if k == phone {
  205. personMap[phone]["positionId"] = positionid
  206. positionArr = append(positionArr, gconv.String(positionid))
  207. }
  208. }
  209. }
  210. }
  211. //查询工单数量
  212. positionNumberMap := WorkOrder.SelectBySql(`SELECT
  213. current_position_id,
  214. COUNT( 1 ) AS count
  215. FROM
  216. order_work
  217. WHERE
  218. FIND_IN_SET(current_position_id , ?)
  219. GROUP BY current_position_id
  220. ORDER BY
  221. count`, strings.Join(positionArr, ","))
  222. if positionNumberMap != nil && len(*positionNumberMap) == len(DkPersonMap) {
  223. positionId = gconv.Int64((*positionNumberMap)[0]["current_position_id"])
  224. } else if positionNumberMap != nil && len(*positionNumberMap) != len(DkPersonMap) {
  225. for _, v := range positionArr {
  226. count := int64(0)
  227. for _, v1 := range *positionNumberMap {
  228. id := gconv.String(v1["current_position_id"])
  229. if id == v {
  230. count = gconv.Int64(v1["count"])
  231. }
  232. }
  233. if count == 0 {
  234. positionId = gconv.Int64(v)
  235. break
  236. }
  237. }
  238. } else {
  239. positionId = gconv.Int64(positionArr[0])
  240. }
  241. if positionId == 0 {
  242. positionId = gconv.Int64(positionArr[0])
  243. }
  244. //商机管理员
  245. deptId := int64(0)
  246. for _, v := range personMap {
  247. positionid := gconv.Int64(v["positionId"])
  248. if positionId == positionid {
  249. person = v
  250. deptId = gconv.Int64(v["deptId"])
  251. }
  252. }
  253. //本部门管理员查询
  254. depthMap := JyMysql.SelectBySql(`SELECT
  255. c.name as name,c.mail as mail
  256. FROM
  257. entniche_department_user a
  258. INNER JOIN entniche_user_role b ON a.dept_id = ?
  259. AND a.user_id = b.user_id
  260. AND b.role_id !=""
  261. INNER JOIN entniche_user c ON a.user_id = c.id`, deptId)
  262. if depthMap != nil && len(*depthMap) > 0 {
  263. person["deptPersonName"] = gconv.String((*depthMap)[0]["name"])
  264. person["deptPersonMail"] = gconv.String((*depthMap)[0]["mail"])
  265. }
  266. //商机管理员查询
  267. superiorDepthMap := JyMysql.SelectBySql(`SELECT
  268. c.*
  269. FROM
  270. entniche_department d
  271. INNER JOIN entniche_department_user a ON d.id = ?
  272. AND d.pid = a.dept_id
  273. INNER JOIN entniche_user_role b ON a.user_id = b.user_id
  274. AND b.role_id !=""
  275. INNER JOIN entniche_user c ON a.user_id = c.id`, deptId)
  276. if superiorDepthMap != nil && len(*superiorDepthMap) > 0 {
  277. person["superiorDepthPersonName"] = gconv.String((*superiorDepthMap)[0]["name"])
  278. person["superiorDepthPersonMail"] = gconv.String((*superiorDepthMap)[0]["mail"])
  279. }
  280. return person
  281. }
  282. // 编号查询
  283. func FindNumber(moudle string) string {
  284. today := time.Now().Format("2006-01-02")
  285. yesterday := time.Now().AddDate(0, 0, -1).Format("2006-01-02")
  286. key := fmt.Sprintf("%s_%s", today, moudle)
  287. yesterdayKey := fmt.Sprintf("%s_%s", yesterday, moudle)
  288. if ok, _ := redis.Exists("newother", yesterdayKey); ok {
  289. //删除之前数据
  290. redis.Del("newother", yesterdayKey)
  291. }
  292. count := redis.Incr("newother", key)
  293. log.Println("编号获取", moudle, fmt.Sprintf("%04d", count))
  294. return fmt.Sprintf("%04d", count)
  295. }
  296. func WorkMail(gmailAuth []*mail.GmailAuth, personMap map[string]interface{}, productStr string, personName1, personName2, createTimeStr, acceptance_no, phone, company string) {
  297. orderType := fmt.Sprintf(`客户咨询线索(%s)`, productStr)
  298. title := fmt.Sprintf("%s通知", orderType)
  299. if personName1 == gconv.String(personMap["deptPersonName"]) {
  300. personMap["deptPersonMail"] = ""
  301. }
  302. if personName1 == gconv.String(personMap["superiorDepthPersonName"]) {
  303. personMap["superiorDepthPersonMail"] = ""
  304. }
  305. content := fmt.Sprintf(`%s,您好,“%s”于%s新增了1条"%s”(工单编号:%s)%s%s,请及时前往【剑鱼PC工作台-受理-工单管理-我负责的】进行工单处理。`, personName1, personName2, createTimeStr, orderType, acceptance_no, gconv.String(common.If(phone == "", "", fmt.Sprintf(`,客户联系方式为:%s`, phone))), gconv.String(common.If(company == "", "", fmt.Sprintf(`,公司名称:%s`, company))))
  306. toMail := gconv.String(personMap["mail"])
  307. mailArr := []string{}
  308. if gconv.String(common.If(gconv.String(personMap["deptPersonMail"]) == "", "", gconv.String(personMap["deptPersonMail"]))) != "" {
  309. mailArr = append(mailArr, gconv.String(common.If(gconv.String(personMap["deptPersonMail"]) == "", "", gconv.String(personMap["deptPersonMail"]))))
  310. }
  311. if gconv.String(common.If(gconv.String(personMap["superiorDepthPersonMail"]) == "", "", gconv.String(personMap["superiorDepthPersonMail"]))) != "" {
  312. mailArr = append(mailArr, gconv.String(common.If(gconv.String(personMap["superiorDepthPersonMail"]) == "", "", gconv.String(personMap["superiorDepthPersonMail"]))))
  313. }
  314. toCc := strings.Join(mailArr, ",")
  315. if len(mailArr) > 0 {
  316. toMail = fmt.Sprintf("%s|%s", toMail, toCc)
  317. }
  318. log.Println(toMail, "", title, content)
  319. /*toMail = "wanghao@topnet.net.cn"
  320. toCc = "wanghao@topnet.net.cn"*/
  321. for k, v := range gmailAuth {
  322. fool := mail.GSendMail_q("剑鱼标讯", toMail, "", "", title, content, "", "", v)
  323. if fool {
  324. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件成功", v.User))
  325. break
  326. }
  327. if k < len(gmailAuth)-1 {
  328. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件失败!3s后使用其他邮箱尝试", v.User))
  329. } else {
  330. logx.Info(toMail, fmt.Sprintf("使用%s发送邮件失败!", v.User))
  331. }
  332. time.Sleep(time.Second * 3)
  333. }
  334. }